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“First of all everyone there was really polite and kind, they saved my day.. They helped me with all my needs.. George the manager was great. thank you so much for you kindness”
8:30AM - 4:30PM
386 South St, Newark
Mailbox Centers
“The proximity to my residence and the convenience of this connection between Amazon and UPS greatly simplifies my life and significantly enhances my experience with both companies. I am always well attended to by staff with a humanitarian conscience who understand that they should treat others well. This gives me enormous comfort and leaves me extremely satisfied every time I need to use these services.”
“The employees at this location are incredibly helpful, hardworking, and efficient. This store is easily 100 times faster and more reliable than any other UPS Store we've ever been to. From the moment we walked in, we felt genuinely welcomed. A special shoutout to Ines, Jose, and James—they excel at multitasking across counters, consistently prioritizing speed without sacrificing great service. We absolutely love coming here!”
“I want highly COMMEND as well as RECOMMEND this particular UPS store because they have provided EXCEPTIONAL “5 Diamond/5 Star” service beyond compare!!!
The store Manager, Gage Roman and the ENTIRE staff actually assisted us with thwarting a sophisticated criminal enterprise that nearly left my 81 year old father scammed and swindled out of $20,000 dollars!!!
Gage Roman was the epitome of courteous, caring, thoughtful, patient, and professional assistance every step of the way in this process!!! If he can provide this level of service and assistance and compassion with customers in Colorado that he has never met in person then just imagine how much more so that Gage Roman and his ENTIRE staff will take care of your business needs in the greater Clifton New Jersey area!!!
I can sing his praises all day long!!!
This is merely the beginning of well deserved recognition, appreciation and exultations to be showered upon Gage Roman and his truly outstanding leadership at this store and the local community!!!
My deepest and most sincere gratitude and appreciation to Gage Roman and his ENTIRE staff!!!
-Keith Sarntee
Boulder, Colorado”
“Kind, competent resourceful team who takes great care of the neighborhood. Been shipping with them for decades and just couldn't say more good things. My mom asks me to save packages for when she visits from Michigan so she has an excuse to pop in and chat with the guys. Kings of Cobble Hill for sure!”
“Every staff that I encountered with in the Englewood location. Been nothing but the best really helpful if you're not knowledgeable but u know u need a specific thing done they will handle it and you will by time you leave there.”
“Had a wonderful experience working from the work social office. The staff and the environment were very welcoming. With my busy travel schedule, it gives me the access and flexibility to meet our clients whenever I am visiting the area.”
“The only notary available until 6pm in Manhattan. Amber was 💯on top of our notarized documents. There is no line here bc they are so fast. No nonsense. Thanks for making a stressful process so easy.”
“They are always so pleasant, respectful, and helpful every time I visit the store. They consistently go above and beyond to assist, and their excellent customer service truly makes a difference!
Awesome staff.”
“The team member who assisted me was extremely kind, professional, and helpful throughout the entire process. They answered all my questions patiently and made everything quick and easy. I truly appreciate the excellent customer service and positive attitude. Thank you for such a great experience!””
8:30AM - 4:30PM
492C Cedar Ln, Teaneck
Mailbox Centers
“Friendly, efficient, professional and consistently great experience with all their staff, no matter the time of day. Not just my favorite location because they're local, they're truly the best.”
“Efficient service and super helpful staff, special shoutout to Henry today. I got there as as the store was closing but was met with kind welcome and expedited service. Loved my experience.”
“I cannot share enough what a great experience I had with Lexington Pack and Ship !
The customer service was incredible, especially by Thomas and Irma .
They treated me with such kindness and customer service as I was packing things up to send home after my mother passed. They Helped me decide the best way to send things to minimize my cost,
I felt like Thomas and Irma treated me like their own family ! Where can you go where you feel you get that Kind of attention?
I wish I ran into Irma’s and Thomas’s everywhere I went like the pharmacy and the bank, etc., because the world Would be a better place to live!
Thank you Lex pack and Ship For hiring these great individuals And for sending my so safely. I highly recommend everyone to use this company. !
Joan K.”
“I saw someone rate the staff as rude in another review. I have used this place multiple times for shipping and while the staff may not be overly friendly they are always helpful and get it done quickly and professionally.”
9AM - 5PM
4 14th St, Hoboken
Mailbox Centers
“I have been to this place for shipping some documents which I wanted to get to the destination place next day. The documents reached on time as promised. I am amazed with the UPS service.”
8:30AM - 5PM
434 Kearny Ave, Kearny
Mailbox Centers
“Always good experience,dropped off packages in a minute, notarized documents, attendee’s very helpful friendly. Been there more than ten times mostly with Amazon returns. Glad it’s in the neighborhood.”
“Very friendly service. They actually help the community sometimes and what i mean by that is they help low charges sometimes. They helped me once or twice when in was short on a dollar or 2. Just sometimes there's a wait but over all great friendly service and staff.”
“I have worked with BSSI for several years and I grateful for their efficient and effective services. Put simply, their customer service is superb. I recommend them without reservation.”
“They are always so friendly and helpful. I always walking with just my item and they take care of everything - even internationally. This place makes me appreciate the value of local stores instead of big faceless chains like UPS that always make me sad lol”
“The folks that work here are beyond the best people I've worked with. I've had experiences with DHL, FedEx, and some private distributors that haven't been nearly as friendly, responsible, and accomodating as these guys are. Ms. Jackie runs a tight ship and it shows!”
“I wish I got her name but there was a young lady who helped me a couple weeks ago when I missed my signature-required delivery by a few minutes. I gave her my information and she called me back when the delivery person returned so that I could retrieve my new phone that I was desperate to replace since mine was damaged. She was so sweet and it was amazing customer service. I promised to leave a review and I am more than happy to because of how accommodating they were on such a hectic day! Little things like that make a big impact and her effort is not lost on me.”
“There are new owners here for a few years now and they are awesome! I believe a lot of the negative reviews are from the previous guy. Disregard them because this place is great and they are super friendly and helpful here!”
10AM - 6PM
387 2nd Ave, New York
Mailbox Centers
“Mya has been wonderful the pass couple of days of opening she's been on time when I walk pass the store I see her fixing everything up and getting everything all set she is so sweet and kind she treat me like gold I sometimes come in without returns just to see her lovely face she's the best person to MET she is so sweet not just to met to anyone that she's takes if I was her manager I would give her a nice bonus she's just lovely and sweet”
“Staff at this UPS store are very helpful, personalizing service, providing assistance with both notarization and apostillization/legalization. In brief, staff helped me through a complex task involving mailing approved legal documents to another country. Thank you Jay and colleagues!”
“I've been receiving packages at this location for a few years now. Never had a problem. Joshua and the team provide excellent and efficient service. Highly recommended!”
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“Riddhi that’s how I think you spell her name, helped me with printing some documents on my phone. I was having trouble with sending it to the email and she really helped me since I’m not the best with technology, she really went above and beyond. Thank you.”
8:30AM - 5:30PM
96 Linwood Plaza 9 W, Fort Lee
Mailbox Centers
“I’ve had a great experience at this UPS Store. The staff is always friendly, helpful, and professional. They go out of their way to make things easy and quick, and I really appreciate their kindness every time I stop in. Highly recommend”
“The store is well organized and in a new location. The parking is easier.The employee was polite, professional and engaging. The employee quickly corrected spelling errors in the last name as I had visited before. Provided information about package handling and services. I left the store in about 5 minutes.”
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“Absolutely five stars. My experience at this UPS Store was exceptional thanks to Lee. I arrived a little unprepared with two returns, and Lee handled everything with outstanding kindness, patience, and professionalism. The willingness to help made the entire process so much easier, and I truly appreciated the extra time and care that was given to me. That level of genuine care and customer service is rare and truly appreciated. Lee is a wonderful representative of this location and the kind of person who makes customers want to come back. Thank you for turning what could have been a stressful visit into such a pleasant experience. Highly recommended!”