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“I had an excellent experience with Shah from the Wayne branch. He was extremely helpful during our recent interaction and demonstrated a thorough understanding of the services offered. Shah answered all of my questions with great professionalism, clarity, and patience. His customer service skills really stood out, and I left very impressed. Highly recommend working with him”
“I took out a car loan through NJFCU. I was nervous and uncertain. Mr Deshawn Parker in member services was such a kind and helpful representative through this entire process. He explained everything clearly and took the extra time to answer any questions I had and made sure I knew everything step by step . I can not express how thankful I am for him making this experience much easier than I thought it would be .”
“I had the pleasure recently of using XCEL to consolidate credit card debt that was sitting at 28% which is the norm now for credit cards. I dealt with Susan who was excellent and made the process really easy. The loan was done in one day! I also refinanced my car loan with XCEL back in July and saved over 120 a month on my payment Would definitely use them again in the future!”
9AM - 5PM
125 Franklin St, Bloomfield
Credit Unions
“Today I visited the Essex County Teachers Federal Credit Union in Newark. The office staff, Mrs. Pam and Ms. Tichelle are ALWAYS very professional, helpful and pleasant.”
“I just got off the phone with Cynthia G. And she helped me so quickly with my account and emails I needed. I really love this bank bc you really get to know who your banking with. 10/10”
“Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.”
“Pleasant staff. Hassle free service. Tellers are always so helpful and Giovanni is amazing!!! Nice to keep seeing familiar faces over the years. Says a lot about the company.”
“Excellent customer service and experience.I opened my account with Bryan; he was professional, well-informed, and educated on all benefits and services available.”
Credit Unions
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Credit Unions
“Sasha Merrit helped my mom through the process of applying for a loan she had no idea that she would get and be approved. The process was so fast all it took was to open up an account and apply for a specific loan. My mom is at ease because her car purchasing was made so easy and not dealing with the hassle of the car dealer makes transactions so smooth. Thank you Sasha Merrit for providing great customer service and fast and easy paper work . Highly recommend.”