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February 2024 by diane hartwig
We had to let our contractor go because our parts for the bathroom were weeks and weeks overdue with absolutely no call from our salesperson. We received no reimbursement or discount. My husband drove back and forth to pick up a piece at a time. We had to buy replacement parts from Lowe’s which will need to be replaced the next time we have a contractor. Horrible customer service. No care for the customer or a timeframe. They took our money and then were done with us. The only reason for the two stars is the quality of the product that could be bought at other supply stores. Do not go there!!!!!!
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December 2023 by Michael S
Helpful. Has what we need. Our go to for hard to find. Pleasure going here.
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September 2023 by Tim Ritchie
I wanted to take a moment to express my sincere gratitude to Mario at your Saddle Brook, NJ location. Mario provided us with exceptional assistance when we were selecting bathroom fixtures and went above and beyond to expedite our order.Mario's expertise and friendly demeanor made the process smooth and enjoyable. He took the time to understand our needs and offered valuable insights, ensuring we made the right choices for our project.His dedication to customer satisfaction was evident when he expedited our order, ensuring we received our fixtures promptly. Mario's commitment to exceptional service is truly commendable, and it made all the difference in our experience.We are thrilled with the outcome, thanks in large part to Mario's assistance. He is an asset to your team, and we look forward to doing business with Wallington Plumbing Supply again in the future.Sincerely,Tim and Linda
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August 2023 by Grisela Pervizi
I went to Wallington Plumbing Supply last week to find a solution to fix the drain on my HVAC unit. I had no idea what pieces I needed or the technical vocabulary to explain it but I walked in and was beyond impressed with the customer service I received. All the employees behind the counter( unfortunately I don’t remember their names) worked together as a team to help me and find the best solution for the drainage that I needed. It was really nice to see employees help each other problem solve. I never write reviews but they exceeded my expectations and for that reason I want to share my experience at Wallington Plumbing Supply. I highly recommend them!
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May 2023 by Noemi Menendez
In March of 2022, I went to the Wallington Plumbing Supply Show Room in Saddle Brook, New Jersey to purchase plumbing fixtures for a three bathroom renovation, 2 full baths and a powder room. My Sales Representative, Michelle, assisted me with all the fixtures I needed in one day. Faucets, Shower Fixtures, toilets, bathtubs and ceiling fans. In a two hour visit, Michelle guided me through this overwhelming process. She asked me questions I hadn’t even considered to ensure that my selections would accurately target my needs. Michelle was extremely patient with me and answered all my questions. In addition, she coordinated the order and delivery to meet my deadlines. Michelle was available to address any additional follow up questions and concerns provide support with some issues along the way. I highly recommend Wallington Plumbing Supply for all your plumbing needs.
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May 2023 by Kathy Mungo
Excellent service. Mario spent time with us helping us make the right choices for our kitchen.
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December 2022 by Pratt Services
Clean and professional. They have great service and stock most of what we need.
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October 2022 by miguel perez
Wally was a great help. He helped me find all the correct fittings I needed and made sure I had everything I need for no leaks. Great prices too!
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September 2022 by J Bracero
Great place, they where able to identify and find the part I needed, as well insured me it will work on my shower fixtures with no problem.
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September 2022 by Jim Trott
Met with Michelle at Saddle Brook locationto look at bathroom renovation options and she did an outstanding thorough job and follow up when items came in.
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January 2022 by Carlos Alvarado
They have everything you need for yoyr plumming needs excelent custumer service
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December 2021 by Al Mogerman
Dont always have what I am looking for but staff is very helpful.
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December 2021 by Rob Ledermann
Very well stocked. With many sales associates that have helpful knowledge
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October 2021 by Sasho Zdraveski
0 stars is what they deserve when it comes to customer service. Been wandering in the store and nobody has even offered to help or assist for 35 minutes. BAD CUSTOMER SERVICE for great products that they just sale.
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October 2021 by John Loja
The best service
