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February 2024 by Gina G.
Worst pharmacy I have ever been to. The staff is so rude. I wish I didn't have to give them one star. I would NOT recommend anyone picking up their prescriptions from this pharmacy.
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January 2024 by Fred Osmond
I ordered 2 ornaments on dec.20 and was promised a delivery of dec.30. It is now Jan. 10th and not one employee can tell me where my order is. I have been in the store every 3 days asking if my order arrived, however, not one employee or manager can tell me where the order is. I paid up front for the order so I asked for a refund and I'm told they cannot refund my order. This is ridiculous. Do not order from this Walgreens.
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November 2023 by Dan
Pick up the phone people.
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October 2023 by wilhemina annan
Horrible don’t go there the staff and managers need to be trained on customers service they are very rude… never again I see why the have 1.7 stars
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October 2023 by C Angel
Great experience needed help finding a product and the sales woman Carolina helped with pressure
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September 2023 by Jordan McKay-Weinstock
Literally the slowest pharmacy ever. Ridiculous. Every time I go I'm waiting over 20 minutes for them to hand me my medicine that's already ready. If there's more than one person in front of me forget about it, I'm there for an hour. Not exaggerating. Absolutely ridiculous. I'm not downplaying the pharmacists jobs, but the medicine is already ready and just needs to be HANDED to me.
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August 2023 by Peter / Andrew
Came in looking foot powder I ask a worker Where it may be he replied over there. Didn’t tell what isle or anything. When I checked out he was working the register. Didn’t welcome me nor did he say anything. Last time I be shopping at this store. No Customer interaction!
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July 2023 by Stephanie Zakrzewski
The pharmacy desperately needs new management and the staff desperately need to be retrained. I want to give this 0 stars. Bring back the old staff and manager.Update a year later: Still a bad experience. Nothing changed. I've had terrible experiences throughout this past year with staff typing in the wrong codes and everything else. Thought it's been a couple months and things would change, but still poor communication. They won't fill your scripts without agreed payment beforehand. They told me to use the app and the app did not work. They told me I'd have to come in and then once they received insurance information they'd fill the scripts. So I'd have to physically go there to give them the information, wait, then go back again? Kinda d*** if you ask me or whoever I spoke to has no idea what they're doing. You used to be able to just plug your info in when you picked up the medications Called back and ended up speaking with the pharmacist who actually did his job so I didn't have to go twice. At least it didn't take days to fill the scripts this time.
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July 2023 by Dustin Sanchez
To say the pharmacy is a joke is an insult to clowns and comics. It's amazing that people haven't literally died due to their incompetence. Run far away. Never say you were not warned
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March 2023 by Samira Amer Wardeh
Matt the pharmacist went above and beyond to get my daughters script transferred from another pharmacy and filled. The employees behind the counter are helpful and polite.
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March 2023 by Cindy R.
There pharmacy is the worst that I have ever dealt with. I left 3 scripts there at 3pm. One for pain as I had just had oral surgery. It is now 740pm and it's still not ready plus nobody picks up the phone there! This has happened numerous times! I wish we had a CVS in Sayreville. They are so much better!
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February 2023 by Toni Tarallo
I liked Walgreens pharmacy, but over the past few months it has gone downhill. I waited at the drive for 45 minutes. When I got up to the window, the girl said nothing to me. She continued her cleaning and disinfecting, which I understand, but an acknowledgment, especially after that wait, would have been appreciated. The last two times I called with a question, I waited 20 mins. I had someone, I believe the pharmacist, asking me about the dosage on a script. Well, idk, it’s my first time taking. Doesn’t it say it on the script??? He then tells me that “this” must be what it means. Gee, that makes me feel confident. I’m not sure if they’re just understaffed or if the staff is the issue. But the only thing working right over there is the automated system. And even that I’m questioning today, but didn’t feel like waiting any longer to get someone on the phone! Hopefully I can find better.
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February 2023 by Kenneth R Realty
My initial impression of the negative reviews were of impatient customers not understanding staff shortages due to the pandemic - until I experienced it myself!The problem is not staff shortages, but that they constantly lie about when your prescription will be filled. I’ve been lied to multiple times and had to make multiple trips just to pick-up my prescription. It takes on average up to 72 hours to get a prescription filled, when they LIE and say it will be ready in 20mins - 2 hours. This is a serious issue when an individual’s health depends on the continual intake of their medication.When able, I get my prescriptions filled in New York during my work hours. When they say a prescription will be ready in 20mins, it’s ready!
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January 2023 by Brianna Velazquez
The pharmacy manager was incredibly rude at my visit today. I went in to get the flu shot got my son & was asked to fill out paperwork prior to the vaccine. The first question was do you feel sick, I checked yes. They proceed to take my payment. something told me to ask, “Will you still do the vaccine with my son being sick, she proceeded to say “oh he’s sick”. Did you not read that paperwork prior to attempting to proceed? Her attitude was very poor at 8am. Don’t recommend anyone take their child there. Wouldn’t even get my prescription filled at this location since reading isn’t fundamental to the staff.
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January 2023 by Sarah Williams
Just called for a refill and spent 45 minutes waiting on hold, including 30 minutes after they stopped saying there were customers in front of me in line. Gave up and hung up and called back; put on hold again. Called back again to speak to the manager to find out what was going on with the pharmacy, and he didn't pick up either. Unbelievable. I am transferring my prescription to Parlin Pharmacy, where they know how to answer the phone!