-
June 2025 by Cathy Jordon
My daughter ordered a large fruit platter for her father for Father's Day, the order was delivered timely; however, none of the fruit was sweet or tastey. It was a huge disappointment! I called the Scotch Plains store to express my disappointment and asked that my daughter be refunded at least 1/2 but the Manager Nancy said via an employee as avoided getting on the phone herself that all they could do is give me more fruit. Why would I want more fruit from them when I already have a large platter of nasty fruit?!? Would not recommend this store because not only was the fruit tasteless and nasty, but their customer service sucks. Save your money you would be better off going to the grocery store and picking your own fruit.
-
June 2025 by ash
I was a little hesitant to order at this location when I came across the bad reviews but I’m glad to have placed an order with them anyway. Abi was really helpful on the phone answering questions I had about my delivery, and my wife was obsessed with arrangement. Definitely will order with them again!
-
February 2025 by Maria Koniarelis
My husband ordered me $160 worth of edible arrangements which were never delivered. We called the store to get a refund the next day. Abigail from the store told us off then started hunging up on us. I called an d she told me off as well refusing to refund us. I had to call corporate to get my money back. Do not order from them! There will be a. Issue with your order and then go though unprofessional people to get it corrected.
-
February 2025 by Joel quarless
WOST EDIBULE Arrangement establishment ever. Thet let the phone ring off the hook. Do not onow any information if you places order online. Please close this place down. Very unprofessional!
-
October 2024 by anthony gerard
My Husband sent me one of these fruit arrangements as a gift, I was hugely disappointed the fruit was warm, dried out and disgusting! It was delivered to my job, i had a couple people sample the fruit and everyone hands down thought the fruit was horrible! What a total waste of money!
-
February 2024 by Joachim Thunberg
If I could give zero reviews I would. By far the most unpleasant experience ever! Placed an order at 9am, paid extra to have it delivered with in an hour. I called at 11am to check on the order and was told it was on its way. It never made it to my wife for our anniversary. I called and spoke to a very rude lady told her what happened. I asked to get my money refunded and was told that I could get a store credit or have it delivered the day after. Neither of those was satisfactory to me and I was then told that the manager was calling the owner to ask what to do. The manager was supposed to call me back it never happened!As of now I have not been refunded the money! Such poor customer service and I would not recommend anyone to purchase anything from this location.
-
February 2024 by Jasmin Perez
Place has gone to complete trash, the only people with a brain cell are gone corners are being cut and they are just money hungry pure robbery don’t order anything here
-
February 2024 by Joe Cortez
If your ordering for pickup great if not dont order from here it will never get delivered on time
-
February 2024 by alex zamudio
Can’t believe the level of competence at this place. Made an online order at 10 am an hour after edible arrangements opens. And still failed to receive my over priced order, over 100 dollars that was never delivered. I called during there regular business hours to speak with an associate, and wow the gentleman seem like he was on drugs repeating everything I was saying then asked me to hold. 5 min later a women come back to talk to me very rude and Unpolite. To say there waiting on the driver. When checked statuse on line. My arrangement wasn’t even made. Don’t be fooled by edible arrangements, they have one job and can’t follow thru.
-
February 2024 by Kimberly Thurman-Rivera
The team at the Scotch Plains, NJ location are extremely rude and I wouldn’t recommend them! They messed up my order and I had to beg them to correct it; very unapologetic!The other NJ Edible Arrangements locations are much friendlier and professional!
-
March 2023 by denise brigande
Perfect size for a small group!
-
August 2022 by Dori Anderson
Very over priced especially when you don't get alot of fruit ...
-
May 2022 by Rob Welsh
Highly recommend! I ordered an edible arrangement from the Scotch Plains store to be delivered to my mother who lives nearby close to Plainfield. I live in Hawaii so I was nervous she wouldn’t get her gift on time. I accidentally typed in the wrong address and didn’t realize it until the driver tried to deliver it. The delivery driver Jonathan Blanc went above and beyond to ensure my mother got her gift today on Mother’s Day. Thanks so much!
-
May 2022 by Nicole Mizrahi (meezmizrahi)
Absolutely horrible customer service. The woman was so disrespectful on the phone and did not apologize or help me whatsoever. My order was completely wrong and items were missing. I was hung up on and lied to about the service that was provided for me. AVOID THIS PLACE PLEASE.
-
December 2021 by Nnenna
DO NOT ORDER FROM THIS LOCATION!!!!!!!!!!!!! I order edible arrangements as gifts frequently and this is the only store I have ever experienced HORRENDOUS SERVICE!!!! DO NOT ORDER FROM HERE!! Ordered days in advance and product never delivered. Use another EA location nearby…You have been warned!!
