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January 2024 by Niral Patel
Great customer service!! Will definitely be back.
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December 2023 by John Turnbull
Went to get my batteries replaced in my car keys. Young lady was amazing and so helpful. Inexpensive compared to going to dealer. Thank you.
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November 2023 by Dawn Simpson
The young man that helped me was very knowledgeable and helpful.
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August 2023 by Jerome Washington
I had a great experience here at this store yesterday. Tom was beyond helpful, the pricing is great, and it seemed to be a family business. I will definitely be returning, and buying my car needs from this location.
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June 2023 by Alex Motichka
Great friendly service!
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May 2023 by Monica Carrion
First time shopping at NAPA in Scotch Plains.Excellent service and good prices.Also, nice assistant replacing the bulb lights.Thank you for providing good service to the community.
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May 2023 by wilmer martinez
Highly recommend Napa! Best customer service with Tom!
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February 2023 by Bobby Bass
Very friendly and helpful
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October 2022 by Brandon Hipp
Great family owned branch, extremely experienced and know what they’re talking about and what you need.
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September 2022 by North Plainfield Taxi
I purchased a set of brake rotors and brake pads for a 2010 Honda Odyssey, we put them on and after two weeks the rotors got Warped, so I returned them and got another set under their warranty, but the same thing happened with the second set I started to have the same vibration about three weeks after They were installed, my mechanic said that it could be the wheel bearings so we replaced them along with the wheel hubs, after all that The problem was still there, the vehicle still shook at the front end when braking, I called Napa again and Talked to Josh. I explain the situation to him, that this is the second set and they’re obviously defective And he went on to say that there’s nothing they can do, that I can either have those rotors machined but I cannot return them, I went to the dealer and bought the Honda OEM rotors and after installing them the problem was solved. Even though they told me I cannot return them I called again and I asked to speak with the owner the owner listen to me and said just bring them in I’ll give you your money back, I was relieved that the owner acknowledged the problem and wanted to keep a customer happy, when you own a business sometimes you Gotta do this things to make your customers happy so they can come back because they know that you are not all about money that you care about your clients, but boy I was wrong, when I went to that place and returned the parts the owner went on to say that I should shop somewhere else, he basically told me not to come back and buy his parts, I find that very rude and unprofessional, I find NAPA parts to be very good quality for the most part this was an unusual situation but he should’ve been more professional about it and not told me that go shop somewhere else, but I don’t care I’ll take my money somewhere else. If you get mad because your products are defective not the customers fault.
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August 2022 by ellsworth taylor
Love the guys there they know they parts.
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July 2022 by Marcelo Caetano
Small but very well equipped family owned store. My favorite place for parts. Crew is fantastic and helpful, everything you look for you car is there, if not at moment, a few minutes later. Also the delivery is always fast.
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June 2022 by Craig Ponzio
Great customer service and selection.
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April 2022 by Pamela Casey
The best place you can get auto parts. The people are so nice. Its a amazing place where you can leave very happy. I high reccomend napa auot parts of Scotch Plains.????
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April 2022 by Dan Delorenzo
Has a good selection of truck parts just not the one I needed.