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February 2024 by Ryan Nish
These guys are rock solid. I’ve had multiple issues with my Metris and they diagnose for less than half price than the dealer charges and always give great guidance that you will never get at the dealer from their service advisors who act clueless about commercial vans. Prices on repairs always much less than the dealer too. I actually call them for advice when dealing with dealer and they don’t mind! Amazing service.
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December 2023 by nikola s
THIEVES. DO NOT GO THERE.I was overcharged without explanation and invoice breakdown.When i asked them for an explanation that said "that is the way we do"For one hour of labor and 175$ parts cost, they charged me 1109. Terrible customer service and behavior.That is not how you run a business.All the good reviews are fake from their own employees.
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November 2023 by Bill Jacobs
Great service. They deliver what they promise. No delay in scheduling my car for service, unlike Ray Catina, where it has taken me 2 months to schedule an appointment!
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August 2023 by Gaby G
The most unprofessional establishment. I got my battery changed by them & then nothing electronic was working on my car. I returned & they refused to take accountability. 0/10 highly DO NOT recommend.
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August 2023 by Gabriela G.
The most unprofessional establishment. I got my battery changed by them & then nothing electronic was working on my car. I returned & they refused to take accountability. 0/10 highly DO NOT recommend.
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July 2023 by Mark Jones
They installed Borg extensions on my Sprinter 3500 motorhome duallies. They did a terrific job on this somewhat unusual task. Very easy folks to work with. Professional.
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July 2023 by Paola insurance
Very efficient
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July 2023 by Charles Gover
My serpentine belt fell off less than 100 miles after service a $3000 here. I never had an issue with the serpentine belt since I bought the vehicle. I spoke with the owner regarding this issue and it was chalked up to unfortunate timing. None of the work involved (ABS/Transmission/Inspection) would have reportedly required the serpentine belt being touched. However, I noticed the belt making a sound very soon after picking up my vehicle. Unfortunately, I did not realize it was the belt making the sound and instead I had assumed that the technicians would have noticed the sound as well and addressed it if it was a problem. This is not the case. The owner stated that their standard practice is to address the issues the owners bring to their attention and nothing more. Good shop if you are a mechanic that doesn't want to do work on your vehicle. Terrible shop if you expect a high level of customer care.
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June 2023 by dana williams
Great personality and very honest guy save me hundred of dollars and the shop is super cleanServices: Auto engine diagnostic
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April 2023 by Walter jr Miklas
Great guys, same day service, honest price.Services: Brakes
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March 2023 by John Hughes
After recently moving to New Jersey I had to find a new service center for the 2012 freightliner sprinter. After checking around online and making a few calls I decided to give the sprinter Van Shop a try. I received upfront pricing for front end alignment and needed some oil removed as my previous shop had slightly overfilled. I Dropped off on Sunday night and it was done late Monday morning. New brakes were then recommended which I knew I would need soon. Via text I received a link to upfront pricing with pictures, click accept sign and send. Very detailed and easy to do. Van was ready 2 pm the next day. After horrible experiences with two different dealerships I am pleasantly surprised to have a dealer trained independent servicer that does the work in a reasonable amount of time at comparable prices. As a customer of mine once said "I don't mind spending good money for good service"! I will be back for my next service interval. Thanks sprinter Van Shop!.Services: Steering & suspension repair
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February 2023 by j genosa
Great place for all your Sprinter work. I had new Sachs Struts and new sway bar links installed. Pricing much better than MB dealer and super nice informative staff. Really like the first come first serve business model and quick turnaround. Most dealers you wait for appts. Will definitely go back for whatever work I need next!Service: Steering & suspension repair
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February 2023 by MZ Flex Construction
Great group of talented professionals getting the job done. Great customer service and quick turnaround response with emergencies. Wouldn’t go anywhere else. A special thank you to Nelson for finding time to check my van the very next day after I called with van light issue. Highly recommended!Services: Vehicle Inspection
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February 2023 by Michael Waite
Awesome service. I've been having trouble locating a shop to do repairs on my diesel Mercedes sprinter van in a timely manner. These guys had me in and out the same day and I really appreciated the high level of customer service. It's difficult finding a shop shop who you can trust. This is my second time coming to them for repair service. The first time they replaced my socks and the second they replaced the fuel pump. They definately know sprinter vans and their prices are reasonable. Love the detailed check engine report and text estimates and invoicing system. It was easy to review the recommended repairs, approve or decline specific services and make payments from my phone. Thanks for always looking out and doing an exceptional job.Services: Steering & suspension repair
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February 2023 by Joseph Sardina
Great shop to take our sprintersService: Auto engine diagnostic
