Al and Sam were great to work with; helped me replaced the hitch I bought from them in 2016 under the lifetime warranty. They were even able to squeeze me in same day; although I definitely recommend making an appointment.
January 2020
Had a hitch installed. Noticed one of the bolts wasn't fastened all the way, brought it back and they fixed it no hassle. Staff is pleasant.
May 2019
I'm not sure why this place has such a bad rating, I visit this location at least 5-6 times a year and have never had anything but a fine experience at any visit. The store owner or manager is always polite, professional and prompt. Maybe they used to struggle but I haven't had an issue in the past 3 years.