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February 2024 by Tonny Tonny
This is a GARBAGE bank, especially the woman gonzales always addressing bad attitude and terrible customer service and she presents herself as the manager of this brach, so if the manager has a horrible customer service , you can imagine how bad service provide the rest of the staff.I closed all my business with this garbage institution, eventhough my only relation with this bank was a CD. These unpolite and unprofessional people, used every single trick to hold my money.Glad of being away for this GARBAGE bank NEVER AGAIN no matter if they offer 100% interest rate.
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December 2023 by david
Pereception is reality! I went to the Scotch Plains branch this morning (12/16) to make a deposit including cash; a bad idea!11 people on line; 2 tellers, of which 1 was in training and couldn't do anything on hs own; after waiting over 20 minutes and still on line, I asked to be to see a manager; I asked her "politely" if there was anyone that could assist the long line; she said "no", she couldnt help, she's not a teller; she proceeded to tell me how the bank can't get help; employees complaining to customers is unprofessional; she then suggested I not use the actual bank, and do my bankng online; last I checked depositing cash online is not possible; if she doesn't want customers using the bank then why is she there, and why does the branch exist??This experience is very similar to the Westfield branch where they have built partitions, so you can't see the staff. Clearly Wells Fargo is heading towards "zero in person banking"
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August 2023 by Nuz
Sharon is an amazing teller. Friendly, warm, competent, quick, and working on a Saturday morning! Thanks for being there Sharon, and your cheerful spirit!
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May 2023 by Michael Barnes
I have had nothing but good experiences with Wells Fargo Bank. They have been my financial institution for about 10 years
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January 2023 by fatima belal
I had an appointment to wire money yesterday going to scotch plains NJ branch. The lady who should process the wire said it is too late to do it. Then she asked me if we can do the paper work and I agreed. She has very nasty attitude, she claimed that the bank does not send wire to the intended country even though I just sent money recently to the same location. She also pretended that she is calling someone to help, but there was no one on the other line. I was completely shocked and wonder, where is her supervisor, unless she is the supervisor!!!!! what services this branch provide???? they should be ashamed of hiring such a liar, lazy, inconsiderate workers!!!!! I waisted almost 4o minutes after my work and I was so tired to receive such disgusting services....
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October 2022 by Joseph P. DiFrancesco Jr.
I was calling around to Banks to inquire their CD rates. They were the only bank that would not give me their rates. Said I have to come in to their branch. I work, I dont have time to come in. They just lost $125k, Investor saving were more that acomadating. Pleasant over the phone and best rates. They got my business.
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August 2022 by stan wojcik
They tell you that you have to make a appointment to visit bank on line. I tired all day and could not get one.if they have none today. They should tell you when you can get one.
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November 2021 by AM MA
Mr.Vijay Sindhey & Mr.Andrew made my experience awesome . Good customer service
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August 2021 by Partners Transportation Group
I went to this bank to cash a check that was in my name, from one of their clients, she told me that I needed 2 forms of ID I gave them the IDs and she told me why my wife gave me the check I told her that was Something personal, she called my wife and she was not on the phone and she refused to cash the check, I took my time and went from afar to cash the check and to come out empty handed, do not use this insipid and unprofessional bank. Here is an update check was cash without an issue next day at another branch, I think this teller had an agenda with me or she did not like me and wanted to give me a hard time. I’m adding proof of cashed check and teller name who cashed my check.
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November 2018 by Dr. Eric Chludzinski, D.C.
The workers at this branch are very nice. Minimal waiting time each time I go in. Has always been a pleasant experience. I recommend!
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October 2018 by Mel Lambert
A Great place to bank.....
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May 2018 by Khris Jose
Very helpful and kind, despite the extra effort they had to put in to count my money. The staff is always courteous and kind, regardless of race, creed or skin tone. Hard to take the 1-star review seriously when the reviewer only has 4 reviews and constantly brings up the race card if they don't get their way.
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May 2018 by Kaleema Gotitall
I went into this place today to withdraw my money.As I received my money.I asked the banker receptionist by the name Derek.Do you have a bathroom here?Derek replies by saying No.Wow so I go to Well Fargo in North Plainfield,NJ all the time and they always let me go to their bathroom.So that means racism runs in Well Fargo in Scotch Plains,NJ.As Derek lied.Every place has a bathroom.I won't be going back here again.Thanks to Derek