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December 2023 by Loretta Dellecave
CVS is my favorite pharmacy clean friendly and easy to find things
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October 2023 by Jeanne Feenick
We are frequent customers of CVS for prescriptions. Today I had a terrible experience. I needed to reach the pharmacy to communicate regarding a prescription, called and was put on hold for 30+ minutes, then the call dropped unanswered. So I drove to CVS and waited a long time in the drive through lane with no acknowledgement aside from the automated voice. A woman finally came and she could not have been ruder. Very bad customer service - regrettable as our past experiences have been good. I understand that the location is busy, and today they were short staffed, but staffing issues are not an excuse to treat customers badly.
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October 2023 by Google user
We are frequent customers of CVS for prescriptions. Today I had a terrible experience. I needed to reach the pharmacy to communicate regarding a prescription, called and was put on hold for 30+ minutes, then the call dropped unanswered. So I drove to CVS and waited a long time in the drive through lane with no acknowledgement aside from the automated voice. A woman finally came and she could not have been ruder. Very bad customer service - regrettable as our past experiences have been good. I understand that the location is busy, and today they were short staffed, but staffing issues are not an excuse to treat customers badly.
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August 2022 by Madison M.
Absolutely the rudest and worst customer service in the pharmacy department. I am in extreme pain and the staff could not care less to work to get medicine.
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July 2021 by Saul E.
Absolutely the worst customer service. CVS Pharmacy in Ship Bottom NJ
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July 2021 by Shane A.
While I had a very hard time getting through to the pharmacy today I decided to go by in person to give it one last shot to get my wife's prescription transferred. Thankfully I did and was given the opportunity to speak with the pharmacist named Stephanie who was a pleasure to speak with and the WORLDS BIGGEST HELP. She started by saying she was sorry but wanted to find a solution.This is exactly what she did she stopped what she was doing to help me as she could tell I truly need the assistance to get this done. This is what true customer service is and every employee anywhere should take a page from her on how to be there for people when they need it. Thank you Stephanie for you help CVS is lucky to have you.
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July 2020 by Laura B.
I have never been to a CVS where the staff has been so friendly and helpful. They were everywhere, knew where everything was, and seemed honestly eager to help. I knocked off a star because in sharp contrast to the rest of the store the pharmacy was terrible. I tried to drop off a prescription and was told they don't have that (not uncommon) medication. I asked if they could order it and I could pick it up in a few days. I was told no. Go to another pharmacy. Not we'll call around, we'll try to help. Just no. I've never experienced a pharmacy so unwilling to work with a patient. They could learn from their colleagues.
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December 2019 by Linda Shawlis
Such great helpful people
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December 2019 by Barbara W.
I had such a good experience at the CVS today. I had some specific needs for photograph prints (smaller than normal) and one of their employees, Sherry, was very very helpful. She worked with me on the prints, then helped me again when I had more problems. Finally, I was able to do everything myself. I am very grateful for her expertise and patience!!
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September 2019 by Charles K.
Worst pharmacy staff in the world. Joking and laughing while making patients straight from surgery wait TWO HOURS for pain prescriptions. Avoid at all costs.
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July 2019 by A Chubby Y.
CVS in Ship Bottom is a wonderful store with some of the nicest employees I have ever met! The staff is always smiling and gives some of the best help I would ever need! The store manager Tomi is clearly above and beyond in training as the entire staff is pleasant and willing to help! Obviously it is very busy in the summer and I've noticed hours may have been cut recently as I noticed the store is less full of employees than usual. However even with this reduction in employees they still do there best to help! Big selection of anything you may need for your summer needs on the beach and more!
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July 2019 by Caran I.
They really don't understand the meaning of privacy. The people who take and distribute the prescriptions are loud and announce all prescriptions. I now know the names, birthdays and Heath issues of everyone in front of me!!! I am picking up a prescription for maintenance after my cancer and I am not embarrassed of it but I seriously think it is a violation that I need to share this with the world!!
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June 2018 by Erica O.
CVS is great as long as you are not trying to fill any pain medication. My doctor ok'd a prescription because I just had surgery and needed extra but the pharmacist "did not feel comfortable" filling my prescription. Even with a doctor's OK they choose to be the Pharmacy Police. I will be transferring all of my prescriptions elsewhere. I don't know what world they live in where Pharmacists think they know better than doctors.
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May 2018 by Dustinne L.
Always welcomed at the door. Easy RX pick up, even at drive thru. Longer lines in season but to be expected and they handle with a smile.
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May 2018 by Lynn L.
I forgot my prescription when I packed to come down to LBI. I remembered that I had a refill due so I called the pharmacy and they filled it immediately. The staff was very courteous and there was no line.
