Aesop, an Australian skin care company established in 1987, is known for its meticulous attention to detail in creating skin, hair, and body care products. Customers consistently express satisfaction with their experiences at the Short Hills Mall location, praising the knowledgeable and attentive staff. Sales representatives, including Denise, Jaheim, Myles, and Hakeem, are highlighted for going above and beyond to help customers find the right products for their individual needs. Visitors often mention the warm welcome and thoughtful service, with some even enjoying complimentary iced tea while they shop. Customers appreciate the staff's expertise, particularly in navigating Aesop's extensive product line, and many report significant improvements in their skin after using the recommended products. The inviting atmosphere and genuine care from the team create memorable shopping experiences, prompting many to become loyal Aesop customers. Overall, Aesop is celebrated not only for its high-quality, plant-based formulations but also for the exceptional customer service that enhances the overall shopping experience.
My husband and I stopped by today, having never heard of this store but being drawn in by the scent. Jaheim educated us and provided some of the best customer service I’ve ever received. He is a true asset for this brand. Excited to try our new products.
October 2025
I visited Aesop at Short Hills Mall. The service reps, Denise and Jaheim, went above and beyond to find the best products for my aging skin. I will definitely be a returning customer because the products they used made my skin feel amazing.
October 2025
I had the best experience at Aesop today at Short Hills Mall. The sales reps, Denise and Jahiem, were so phenomenal. They were very patient and professional. They took the time to consult with me to find the best products for my combination skin. I am a very satisfied customer who will definitely be returning.
