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September 2023 by Jennifer Wes
AWKWARD fitting room set up. I walked in to try on clothes and walked out as soon as I realized the fitting room stalls do not have mirrors.. You have to walk out into this big open room, around the sofas in the middle of the room to get to the other side that has mirrors.. No I don't want to walk in the public to have an associate make comments before I can even see if I like it.. lol hard pass..Also, I walked in on the phone with my friend and sales person continued to ask me multiple questions. Annoying because I kept having to tell me friend to hold so I could tell the associate "no thank you" 5 times.I like their hoodies however I will buy online and avoid going into the store at all costs.
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September 2023 by Faith Kelly
the store was very nice and so were the people. They left the sensor on my sweat pants and I had to drive all the way 30 minutes back. I wish I got a discount and didn't have to drive back.
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August 2023 by Estelle Charin Lee
I loved Kate.Always so accommodating and kind
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April 2023 by Katatiana Brantley
I love Aritzia as a brand, and I love their pieces. However, this location is atrocious. All of their staff needs to be fired. No one person greeted me AT ALL during the entire 30 minutes that I was in there. Unfriendly, prejudice, and the overall vibe was not pleasant. It seemed like if you were not a teenager, and a non minority- you will not be helped. There is no diversity as there was not ONE person of color working there. They had hardly any inventory, and the only sizes that were available was Xs-M. There is only one mirror in the entire dressing room so you can not enjoy trying on clothes. Very poor experience. I would not recommend this location to anyone.
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March 2023 by NILDA DANIELA MUA
PREJUDICE!!! If you walk inside here and are not a blonde you can forget about the great customer service. The place isn’t even diverse. Racist as hell if you ask me. Bad bad experience. Not even a simple greet and I came inside the store right after the blonde chick.
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February 2023 by leila paytas
Staff is really rude and it’s always way too crowded in there. No one greets you unless you are dressed cute. They only have a mirror in one changing room so you have to go out to the main area to use one large mirror with all the other people in the store. God forbid you have to make a return or exchange, you will be met with eye rolls and judgy staring from all 12 people behind their 3 registers (doing nothing might I add.) One staff member quite literally yelled across the store to me loudly announcing about how I had changed my mind and wanted to exchange an item of clothing. It’s as if a requirement to work there is being a mean girl from a bad 90s movie. Avoid going in store and just shop online.
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December 2022 by Eugene Wong
What is up with these dressing rooms??? They make you do a walk of shame to a big communal mirror where you wait in line.
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August 2022 by Nai S.
This store is the upscale cousin to Lululemon. LOL I am not saying they are parent companies. But I see the Lulú girl dressing in Aritzia when she is not in the gym I am pretty fond of their cashmere line. They have a muted color palette that repeats throughout the collection. Their clothes require maintenance so prepare to hand wash the cashmere.
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August 2022 by Raziyah Jeudy
Horrible customer service. No one greets you. I was in the store for at least 20 minutes and not one person asked me if I needed help with anything.They have you waiting at the register. Would not recommend this store or at least this location to anyone.
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May 2022 by Salma J
I love Aritzia, however, every time I shop here, I always have an unpleasant experience. The selection in this store is limited, and the staff is rude, including the manager! I definitely will not be shopping here anymore!
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April 2022 by Dorothy Clinton
I have to shout out an employee named Jasmine at this location. I dislike spending long periods of time flipping through clothes in person. I told Jasmine the types of options I'd like for a birthday dinner and EVERYTHING she selected looked amazing on me! I actually had to restrain myself not to purchase everything. Aritzia overall is expensive which is why I don't go there often BUT everything I've purchased from there so far has been good quality and fit very well. I have a very athletic build with broad shoulders so it is not easy to find clothes that look flattering and feminine on me. Aritizia does that for me. The only reason why I took off a star is because they don't have mirrors INSIDE the dressing rooms. It could be very awkward for customers to have to go out to the middle of the floor to see how an outfit may look on them. Besides that, great service!
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March 2022 by Young C
My daughters love Aritzia however ive not been 100% enjoyed their selections. I feel it's overly priced for dressy casual apparels. Wished they expand and add dressy items such as party attires. The store is very clean and staffs were attentive.
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February 2022 by Aysel Aliyeva
I love this place. Always first class treatment!
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September 2021 by Mei C (mei)
I went here a while back, but this place has very friendly and helpful staff, as well as a large selection of good quality items. Would absolutely recommend this store.
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September 2021 by Hank C.
Still a downer that the store return policy is 2 weeks and then a merch credit. The staff is friendly and the store clean, though, efficient return and processing at the cashier's. They use a qr code for the receipt online.