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March 2024 by Irene M. Candelaria
Matthew was great!
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February 2024 by Chris Edwards
Cool and Romantic
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January 2024 by lamont alex
This location is nice.Service is amazing especially Manny. He is knowledgeable of the shoes and the fit easy in easy out .
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September 2023 by Zhanna Ivanov
Service at this location is quite surprisingly subpar, which is disheartening because customers pay significant amount for the product and, in my opinion, should receive appropriate support. Staff provided no help to resolve an issue with return of the product that was purchased on the website and explained that the website has nothing to do with their store, therefore it’s not their concern. Staff explained that my invoice has all pertinent information then just turned away and went about their business discussing private events. I wish they went over my invoice with me and explained how to return it online (especially since invoice did not have information about returns upon evaluation), which would have made a better interaction. Since the staff represents Christian louboutin just as much as the website does, then I am not quite sure why there was such neglect in service.
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August 2023 by Brie
Great staff, very helpful everytime I go in. The selection isn't the best since its a smaller store but the staff is able to order whatever you want.
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June 2023 by Norah A.
I bought pair of heels from their shop then I wore them only one time inside a restaurant then I was shocked that the red sole faded from 1st usage which was gentle, then when I googled it , it appears it's a common issue then I called the customer service who wasn't speaking English well with a difficult accent to understand, was cheeky , rude and said it's known thing about Christian Louboutin that the red soles start to fade from 1st time and faded completely after the 3rd or 4th time you wore them and the staff should tell me this when I bought them , for the rest you of my questions , she was unable to answer them as she claims she doesn't know (when I asked her if there is a branch for them to repair this in Scotland or about the red soles company as an alternative solution for this) I won't advice you to buy from them , you are buying from something meant to fade anyway
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May 2023 by Yordiel Machado
Very bad service 15 minutes inside the store and nobody attended us
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January 2023 by Rose Elsaadany
Came in so excited to get my first pair of Louboutins and the staff was extremely unhelpful and a family came in and he immediately dropped me and tended to them. Do better.
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December 2022 by Bruce S.
Female manager on 12/13/22 is pretty nasty. I'm sure she can run a prison but she doesn't belong anywhere near customer service.
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November 2022 by Lilly Rivera
Absolutely wonderful staff ! My Fiancé and I purchased our wedding shoes and the manager took care of us and directed us to our sales person. Janeen took great care of us. Very pleased with their services. We walked out with two pairs of shoes and will be going back for more
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October 2022 by Ruby S
Hello today came in with my brother he purchased 1000. boat today and the woman was very rude to me because I ask for Price I understand she was helping other customers but there’s no reason to get attitude but I am the one who’s paying for her service. She gave me a very hard time buying these boots she had too big of an attitude she’s not that great. You got me very mad and very upset I felt very uncomfortable and I started to cry. I give her 0
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August 2022 by Dindin Deb
Fantastic Experience! Go see my man Manny Abbey, he was super cool and worked w/ all of my last minute needs! He got my shoes for me in less than 24 Hours like he promised! Very happy with his service and concern for my situation I had. Everything worked out great. Thanks Manny!
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July 2022 by V G
Everyone is so nice in this store , especially Manny who found the sandals I was looking for months. He kept me updated with messages and phone calls, and got them for me before I travel to Europe! Love shopping in here. Thanks again
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June 2022 by Michael Marinaccio
Fix the hours on your door. Hours state 10am -7pm Mon-Fri. We’ll it’s 10:10am and your closed. You should be embarrassed that you don’t have the proper signage for your hours. I’m not buying a $200.00 pair of Nikes. The customers time is valuable too. I drove an hour to get here, parked walked the mall and this is the result? Unacceptable!
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April 2022 by PATRICIA CASTILLO
I only wore my shoes once and the red soles are peeling, I only wore it for 2 hours, what a disappointment
