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June 2023 by Melissa Semel
Christelle is the best! From helping in the showroom configure the best pieces to helping on the phone with setup questions. You can’t go wrong working with her!
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June 2023 by Thomas Carter
The salespeople deserves a 10 they was very nice and they helped me with everything I thank them very much thanks again
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February 2023 by Yelena Sverdlova
Amazing service! The ladies at the store were patient and knowledgeable. My family and I are looking forward to many years of relaxation and enjoyment of quality furniture.
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February 2023 by Anne McCarthy
Amazing customer service at the Short Hills location! Very patient, kind & informative. We worked with Geri and she was extremely helpful! We love our Lovesac. Thank you!
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January 2023 by Allie Harwood
The staff in the store were so helpful and friendly. The quality and comfort of the couch is excellent. The process of putting this couch together is beyond frustrating. It’s not complicated, but it is extremely time consuming and challenging manual work. Just getting everything out of the packaging took two of us almost an hour. Then you have to put covers on each individual piece and put all the pieces together. They are not light. Honestly, annoying enough that I might not buy one again.
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December 2022 by Alyssa Kozak
Great experience shopping at the LoveSac Store in Short Hills Mall. We worked with a salesman named Gerald who helped us put together the perfect sectional and couldn’t be happier with all the customizations to choose from. He was very knowledgable and showed us all possible options and arrangements. Highly recommend going to a nearby store, it made a huge difference!
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November 2022 by Joseph Rubino
The Lovesac team was very helpful, knowledgeable and nice! We were very happy with our experience and this sealed the deal for us
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November 2022 by Matthew Pagan
Everything start to finish was easy! Exchanging the covers could not have been a better experience.
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October 2022 by Lindsay Vieira
Gerald was very helpful in finding us a great deal for our new couch covers and accessories! We would go back and work with him again! He called us when we left a Piece of our purchase being by accident.
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September 2022 by Thomas Trynin
Such a superior company - sales staff smart and knowledgeable and helpful. Great experience. High quality everything - ingenious design and packaging. The modular couches are a blast to put together. I am loving the Harmon Kardon package. A+ all around.
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August 2022 by Tim R
The 2 sales people I spoke with were both very knowledgeable and helpful. They gave amazing presentations and very goodtips and advice on the product. They also didn't try to push me into making the purchase.
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July 2022 by Nicholas Casale
Gerald the manager at lovesac in the short hills mall made it possible for our delivery to be complete and on time for our family to enjoy.I would highly recommend lovesac to anyone looking to change the look and feel in their home.We give five gold stars to everyone involved. Thank you
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May 2022 by Ed Vlacich
Sactional is super comfortable and durable. The sounds system is awesome. Still cant get the wireless charger to work. In store customer service is excellent. Phone/chat is an abomination. There should be an option to have your exchanged item sent before they receive the return - otherwise an exchange take weeks They won’t even dispatch the exchange until they receive the return. Once it’s in FedExs hands - they should rush it back to the consumer.
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May 2022 by Greys Bentli
I bought a modern and comfortable sofa this weekend, and I'm very happy with my purchase.
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December 2021 by Leslie Salcedo
Horrible horrible customer service. Not worth the money you are paying. You are promised a call about and no one does. They have no record of what has been shipped. For the amount you are paying, they ship through FedEx. Don’t tell you that you literally have to put the whole thing together. Even the covers! Do not buy!