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December 2025 by Stacy Berry
Dejah, is an absolute pleasure to work with. From our first interaction over the phone to meet her in person, she was polite, professional and helpful. She is definitely an asset to this company. Her customer service skills exceeded my expectations. Dejah, thank you for a wonderful shopping experience.
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December 2025 by Meika Virtue
I came here for a gift for my friend, Destinie and Brian were awesome, very warm, very welcoming, very kind. I definitely had to make the purchase, they were very knowledgeable about products and pricing, I love them, great customer service, great people. They deserve the best.
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September 2025 by Mike
The best workers ever and I like the conversation and how they helped me to get my stuff I would like to say thank you Destinie for make my day better and easier ❤️
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December 2024 by Ewash
The size of the down jacket I bought online was too big and didn't fit, so I returned it at the store and purchased a jacket of the right size. She made the process very smooth and easy, which was very helpful. This store has great customer support. Thank you.🤗
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October 2024 by A
Amazing girls! Destiny was amazing as well as everyone else, they were all doing their best to help me find something I loved. It was closing time but they still did an amazing job without rushing. Thank you all so much!
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October 2024 by Cristina Nakano
Destiny and Felix were incredibly attentive, guiding us in choosing our coats with kindness and care! Initially, we only planned to buy my coat, but we ended up purchasing one for my husband as well. Their service went beyond our expectations! We were truly impressed by the quality of their assistance and friendliness. Without a doubt, the excellent customer service stood out!
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April 2024 by Larissa Galindo
Love this place they took care of me destinie and jewls were great love the customer service and the champagne i will always come back here every time i want anything mackage
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December 2023 by T N
My wife purchased her new coat here recently. Felix approached us and was very helpful in helping her pick her new coat. He was very knowledgeable about the different styles, made sure to explain the purchase and warranty, and even proactively offered different options and accommodations. He did extra to make sure we got the best price. Amazing service here!
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December 2023 by Jayy TIFF
I Would Like To Thank Destinie Who Helped Me Find The Vest That I’ve Been Looking For. She Was Extremely Nice And Very Patient With Me. If You Guys Ever Decide To Shop Here Make Sure You Ask For Destiny !
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December 2023 by mitzy Placencia
I had an awesome experience at the store thanks to Conrad. He was patient in helping me find the styles and sizes I was looking for.
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January 2023 by Alex Rabaev
The only reason this is a 3 star and not a 1 star is because Russo (store manager) and Felix (another manager and person helping us) were super sweet and amazing. Having said that, had a very unpleasant experience.... The store had a black line pulled across the entrance... blocking you from coming in... when I said "Hello, anyone there" a woman came out from the back and said "we are closing in 1/2 an hour". It was 7:10pm... I tried to clarify... "I thought you are closing at 8pm" and she kept repeating "Like I said, we are closing in 1/2 an hour". Super super rude and overall unpleasant. I would not enjoy seeing myself back at the store... But like I said, Russo and Felix were great. What a shame they have people working like dealing with customers.
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January 2023 by ginza li
This company is really disappointing. I bought 1⃣️ coat online and missed a belt. I started calling to tell them on the day I received it. It has not been sent out for 2 months now, and I call every week. I'm waiting, I won't be able to wear them when winter is over. It takes so long for such a big company to solve a problem, so everyone should be careful.
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September 2022 by Anya Murphy
Armando was amazingly helpful in the store. He made the shopping experience awesome, he has a great sense of style and knows his stuff!
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December 2021 by Seungyon Chai
I bought a jacket for my son and in his left pocket, there was weed all over . I guess someone must have worn and returned. The store should have maintained the returned items in good condition. I’m pretty sure the sales representative knew that particular jacket was a returned one and just sold the merchandise as it is. Not only am I upset but Very disappointed!
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October 2021 by Adina Hershkowitz
Armando was amazingly helpful in the store. He made the shopping experience awesome, he has a great sense of style and knows his stuff!