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November 2023 by Moxie
Aneisha was absolutely lovely. Helped me find exactly what I was looking for & within my budget as well! I’m super content & excited to receive my new mattress & feel very comfortable going back for more information any time!
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November 2023 by Elizabeth Flaim
Pete at Mattress Firm in Short Hills was super helpful to us in selecting the right mattress for our teenage son. He was patient, and explained everything well to us. I highly recommend!
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September 2023 by Ryan Giuffre
Judy is absolutely incredible, some of the best customer service I've received. Highly recommend!
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September 2023 by Andre Drayton
The service Rep (Teresa) was very professional and knowledgeable she took her time to explain everything about the product as well as the process and she also kept me at a price range that I was comfortable with, she was kind and courteous and I would recommend her to anyone
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September 2023 by Jess Vicari
The store manager, Judy, assisted me in ordering a new bed for my family member going into an assisted living facility. She looked up the previous purchase (from 2007!) using a few difference search approaches in their system, and located the exact options then reviewed them all with me to ensure the same choices would be safe and comfortable given the current medical conditions. Wow! Such compassion, patience, and detailed knowledge of the product options. The mattress and adjustable base were delivered over a holiday weekend promptly at the start of the 2 hour window they confirmed, making the whole process end to end a breeze. Sincere thanks to Judy for being a superstar. Short Hills Mattress Firm (and we, your customers) are lucky to have you :)
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September 2023 by Vishal Mehta
Judy, our salesperson is great!! She was knowledgeable of the entire range and super helpful with tips to make it easier for us. Our experience was enhanced simply because of Judy! Will be back for our next one.
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August 2023 by Nataliya Adamskaya
I would like to share my gratitude to my amazing sales lady , Terese. It was a very complicated situation which Terese handled super professionally without her I would be completely lost. Mattress firm is very lucky to have a great representative. I am truly great full for her amazing service.Forever customer of mattress firm, Natasha
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August 2023 by Kara McCabe
Great experience! Our sales woman, was amazing. Very knowledgeable and professional. We very much appreciated her assistance, honesty. She was extremely attentive! I initially thought she was running the store she was that great! :)
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June 2023 by Jinjie Liu
I highly recommend Christine to everyone who need to buy mattress. She helped us find the perfect mattress, and was also very attentive, knowledgeable and patient with all our questions. I’m beyond happy with what we got through help from Christine. 11 out of 10!
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June 2023 by Ted Margolis
Howard , our salesman is a real pro. He is also a very nice person. He knows his subject matter, does not push and really tries to get you the right purchases. You better give him a raise before he gets offered a better job.
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April 2023 by Mazzy Bell
I had a great experience in making a purchase at Matress Firm. I had an amazing salesperson, Christine Garoniak, at the Short Hills, NJ store, who helped me pick the perfect mattress and adjustable base for my back issues. She was attentive to my needs, knowledgeable, not pushy, and provided the proper guidance for a successful purchase at an affordable price. She didn't rush me and gave me all the time I needed to try the beds She also offered 0% interest financing which made it really easy to get the bed that was right for me. I recommend working with this salesperson.
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March 2023 by Jason Curley
Darlington was fantastic. Very helpful, had a lot of knowledge and was very easy going with the sales process. We could tell her had our best interest in mind. Thank you again!
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January 2023 by ALLYSON SCIANCALEPORE
We were shopping for a new mattress and stopped into the Short Hills store. We were greeted by Therese who gave us a quick survey to see what type of mattress would be a good fit. She not only gave us her undivided attention, but a complete understanding of each brand & type. We tested a bunch and both decided on a perfect fit!Good price, delivered 2 days later without any complications…..seamless!Go and see Therese, she’s a gem!
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January 2023 by Rosemary Merrill
My experience with Mattress Firm Short Hills has been more than excellent. Terese Forde has been exceptional in dealing with issues related to buying a new mattress and then having the delivery made in Houston Texas. She has gone out of her way to make sure everything was done correctly. Even when there was a problem she was available to correct the issue. I am pleased to give her a five star rating.
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December 2022 by Eric Mao
Polite/attentive staff but definitely a little pushy. I understand that they are probably trained to be this type of salesperson, but at some point it's counterproductive and just turns people off. There were moments where I felt like being in a stereotypical car dealership.
