Oliver Peoples is a business known for its exceptional customer service and high-quality eyewear. Customers frequently praise the staff for their friendliness, expertise, and genuine passion for the brand. Richard, in particular, is often highlighted for his extensive knowledge of the craftsmanship behind each pair of glasses and his patient, attentive approach. He guides customers through their choices, taking the time to explain the nuances of different styles and materials, making the shopping experience both informative and enjoyable. His warm and welcoming attitude creates a comfortable atmosphere that transforms what could be a routine visit into a memorable outing. The staff at Oliver Peoples, including Shaquana, Nina, and Shaq, consistently impress with their professionalism and helpfulness. Shaquana, for example, quickly recommended frames that suited the customer’s style and helped facilitate prompt service, including timely lens replacements for upcoming trips. Nina and Richard also assist customers in selecting eyewear that best fits their needs, often listening to personal stories and offering personalized advice. Their collective effort fosters a sense of camaraderie and care, making customers feel valued and appreciated. Many customers leave the store excited and confident about their new eyewear, often remarking on the warm, welcoming environment and the staff’s expert guidance. Whether visitors are new to the brand or long-time fans, Oliver Peoples consistently delivers a memorable experience rooted in craftsmanship, attentive service, and genuine hospitality.
Shaq is amazing to work with and she has a deep knowledge base of the product line. Nina and Richard as well!
February 2024
The Sales Manager, Shaq, in the Short Hills, NJ shop was amazing. I attribute the relaxing vibe of the shop to her. Within a few moments of meeting Shaq - I knew this was going to be a nice shopping experience. She knew each frame and colors - and her suggestions were perfect!
January 2024
Love working with Richard at Short Hills! He is amazing and provides the ultimate customer service experience! P. Donovan