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February 2024 by Jay W.
Shopping at Ferragamo Short Hills is a treat and delivers the type of experience one seeks from a luxury brand. Excellent sales professionals who are welcoming and wonderful. The sales team helped me find exactly what I was looking for and made the experience elegant and super fun. Thank you!
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September 2023 by Luis Carrasquillo
Emily was fantastic! From the moment I walked in she immediately helped me find what I was looking for. It was my first time shopping at Ferragamo and she was patient and insightful. Highly recommend going to Emily when you shop here!!
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September 2023 by NOBLE PETE
I was a loyal customer there . For 2 occasions I wasn't given my receipt. I started questioning Sarah about it , she gave me a bunch of excuses . She was taking my receipts with her . We finally got a copy of my receipt and it turnd out that I was been over charge and they was also charging me things that I never purchased. I just wish they don't do this to other customers.
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July 2023 by Saajan Shah
Jean Carlo always goes above and beyond and is pleasant to work with.
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April 2023 by Florence Madeline
Excellent customer service. Employees went above and beyond. Store is magnificent. Go see Jaheim and he will take care of you!!!
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February 2023 by Sudeep A
Amazing service, selection and quality. Fun place to stop in and see the latest fashion.
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October 2022 by Dimitra B
Just spoke to a Sierra and I explained the zipper hook broke on my $2400 Viva Vera bow tote. It’s not even a year old. The store is over an hour from my home. I explained I am not going to waste my time to travel there to get the run around. What is the protocol for a repair or replacement? Can I send photos? Can she authorize a repair? They have a repair shop she explained. It’s in Morristown and it takes 4 weeks to repair. All I wanted was for her to authorize a repair so I don’t make two long trips, and I am on travel for two weeks. She says to call back the next day at noon after I explained I am on my way to the airport and will be in another time zone tomorrow. Why pick up the phone if you are going to tell me you are on the phone with a customer? What am I? I agree with everyone else save your money. Ferragamo lost a customer. I should’ve got the YSL bag. They have a lambskin tote also. Photos enclosed
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September 2022 by Kevin Hayden
I placed an order for a custom belt back in February. Long story short, when it finally came in 3 months later it was the wrong size. Adriana assured me they could get it fixed and have a new one sent. I told her to just cancel and refund. I was very frustrated and annoyed as I have purchased numerous things from SF, especially the Short Hills location. About 3 weeks later a small little package came to my house as a "sorry for the mix-up we are still here" I guess. I was understanding as these products are made in Italy and things take time etc. after a few more weeks and my kind of putting the whole thing aside, I get a box at my house that's huge. That's an FS thing - big huge boxes. I opened it up and there was my custom-ordered belt in the correct size. I was very happy. Thank Adriana for making that happen and not just processing the refund. I hope to see you soon in the store. Thank you, SF Short Hills staff.
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August 2022 by Mohan Lokanadham
The service was excellent. The salesman Hugo was very courteous and knowledgeable. Great shopping experience. Would highly recommend this store.
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February 2022 by Adriana Curcio Bertsch
The beauty of the product,, the service of Giancarlo was so accommodating and spectacular.. just beautiful immaculate and lots of inventory
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December 2021 by Elle M Valladolid
Rude staff ! I went to purchase a few items and also asked to pack one item of their brand I purchased at Saks and the sales woman said they Don’t have enough boxes. She missed out on a huge sale. I will purchase my luxury goods elsewhere.
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October 2021 by JUNG JUNG
Very rude sales. I tried on a pair of very beautiful shoes, but it was a little bit painful and uncomfortable to wear. Then the sales pointed to the Tory burch shoes on my feet and said that she wore the same shoes. She was uncomfortable. She used to be a sales in tory burch. She didn't like that brand ，uncomfortable shoes and threw them all away. At the moment, I feel that this salesperson’s conversation has reduced the value of the ferragamo brand. I believe that ferragamo must have some shoes suitable me, but the salesperson gave me a very bad shopping experience in ferragamo!
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July 2021 by Hosam Elsayyad
I was a long term fan of Salvatore and I bought lots of things from them over the years ranging from shoes to belts to even bracelets and believe me the quality went downhill a lot. Just get from Gucci next door, maybe even cheaper and will last a lot longer or if you have more money, get from LV even better. The shoes attached in the photo is worth 1000 dollars and I only wore it twice. First time same issue happened, they repaired it. Second time I wore it, no rain, no harsh conditions and it started losing color again as you can see the orange spot in front. I spoke with them. They only offered a repair again but how can such expensive shoe keep losing color? It isn't convenient to send for repair that takes weeks every time you wear it, especially if it is so expensive. They don't care. They wont refund my money or give me a new pair. I emailed the main company, they told me me the same thing.Trust me, save your money and shop elsewhere. I read a lot about salvatore recently and everyone agrees that they used to be great but not anymore. If you have money that you don't care about, sure go ahead buy from them and good luck with the quality.
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January 2021 by Lily
Very rude sales. I tried on a pair of very beautiful shoes, but it was a little bit painful and uncomfortable to wear. Then the sales pointed to the Tory burch shoes on my feet and said that she wore the same shoes. She was uncomfortable. She used to be a sales in tory burch. She didn't like that brand ，uncomfortable shoes and threw them all away. At the moment, I feel that this salesperson’s conversation has reduced the value of the ferragamo brand. I believe that ferragamo must have some shoes suitable me, but the salesperson gave me a very bad shopping experience in ferragamo!
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November 2020 by Four Ringz
I prefer precise German engineering in my sports cars, yet prefer the quality Italian craftsmanship from Ferragamo :) Always love stopping by to see the latest shoes, and the entire staff is super friendly and Adrianna in particular. I receive so many compliments on my shoes and it's always a pleasure shopping with Short Hills Ferragamo for anyone looking for a fancy pair of new shoes!
