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March 2024 by Kristy
Garrett is awesome! So nice and efficient!
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February 2024 by Frances Tompkins
Layne at the AT&T Shrewsbury store was extremely patient and kind when servicing me. She goes out of her way to make costumers happy. She's amazing!
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February 2024 by Brett Woodward
Lanye was very helpful and a pleasure to deal with. She went above and beyond to solve all issues I had. Highly recommend dealing with Layne.
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February 2024 by Brett and Alex Woodward
Layne at The ATT Shrewsbury store was beyond amazing in servicing three of my family members simultaneously. She patiently resolved an issue with my aging mother and was so kind and informative. I am so honored to have been served by her. She is a wizard!
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February 2024 by Kimberly Burgin
Great staff, Layne was very helpful and patient! Great experience!
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February 2024 by Rebecca Hayes
Garrett and Layne were a pleasure to deal with. Very kind and professional. Fixed our bill after experiencing issues at BJs.
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February 2024 by Manpreet Singh
Rude people they don’t help evevn little bit
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November 2023 by Marc L.
It's a normal AT&T store. Nothing extraordinary here. You'll walk in - wait your turn - get what you came for and then leave. Staff is knowledgeable and will get you what you need. Shop with confidence.
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November 2023 by Ted Johnston
In the past I have not had the best experiences dealing with AT&T, however on my most recent upgrade of my family's four iPhones, dealing with Garrett Murphy (the store manager at AT&T Shrewsbury) was a pleasure. He was knowledgeable, he put my interests first, and did everything he said he would do, including following up with a phone call, which is almost unheard of today. Happy to give Garrett 5 Stars for Exceptional customer service.
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November 2023 by Casey Emerson
Eric saved my life. I came in super close to closing time in a panic and he had my phone fixed and me out the door within 10 minutes! Thanks Eric!!
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September 2023 by uma sridharan
The store personnel that was there was outright Disresoetful.Very disappointed
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June 2023 by MpMike P.
Excellent job well explained made things easy. Unfortunately my phone was not in stock have to make an extra trip.
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May 2023 by beth campanella
Justin Strand was by far the best customer service person I have ever come across. He was the only person working in the store and was able to work efficiently and effectively with 2-3 people at once. I can’t say enough about his expertise and knowledge as well as professionalism. Such a breath of fresh air!! Thank you Justin!!
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May 2023 by Amanda Flack
Went in last night as I was due for an upgrade.. Justin was super helpful, friendly, and knowledgeable!! 10 out of 10 highly recommend seeing him for any and all cell phone needs
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May 2023 by krista casella
I have been to the store twice in the past two months for different reasons. I received excellent customer service and walk out of the store with my problem solved and phones working. I have worked with Abraham and Garrett. Both times the wait was short, if at all, for help. I highly recommend this store if you need on site expertise.