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November 2023 by Robert Vetter
They provide good service at a reasonable price.They honor appointments on timd.
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October 2023 by John B
Worst service dept. install part incorrectly and laugh abt it. Break another part on the car and want to tape it together. Never again will I use their service or buy anything from Circle Auto Group.Boohoo…. You had my car 4 different times for 6 days and were incapable of repairing it. You do not honor your appointment times. You laugh at the fact that you are careless with other’s property. Yeah I was rude but you brought that on yourself with your poor service. You don’t even realize that by not keeping appointments you are not only inconveniencing me but also my friends and family that I had to rely on for rides. My patience ran out when you kept my car for 2 days and never touched it the first day and when you transferred my call from reception to service back to reception without answering the call. No worries though, I notified the warranty company that you did not repair my car under the warranty and I notified Chevy and Hyundai about how you are treating their brands.And just an FYI… I took the car to a REAL mechanic and they had it fixed in an hour by PROPERLY connecting the wires u had crossed.
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October 2023 by Vitaly Ivanov
NOT recommended!The service is careless!My car is under warranty.Scheduled an appointment to check the nav system a month in advance.Came at 8:45AM as plannedStarted calling them at 1PM because the car was not even opened by that time.The car was opened only at 2:30 according to my bluelink.They said that they need to make a 4hr software update and since the place only is closing at 4:40 they want to keep it overnight for that, no loaner can be provided.So I took it back to schedule an appointment with another dealer.Giving extra stars because they provided Uber in and out, had to fight for that as well.Update:Since the response was given by the owner, I think I need to update my review as well, because the response was full of misinformation.Loaner was not promised, but they never said that it will take them 6 hours before they can take a look at my car.They never said that the repair will cost money when they looked at the vehicle, it was mentioned when I brought the car, I replied that I didn't expect it, but if it is what they need to do- than OK.I never said that I will book an appointment with another dealer, I asked if I can rebook it with them so they can spend not more than 1 day on it. The service rep said that he can't guarantee that, so I left without rebooking it.Overall I have a bad experience with the dealership, seems like they want to collect money not only from Hyundai, but also from the owner of a car on a warranty. Again, would not recommend their service. If they are lying here- I wouldn't leave my car unattended at this place.
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September 2023 by Lori Mazzeo
I am a relatively new customer, and I appreciated the honest and no-nonsense interactions I had with Heather when purchasing my new Hyundai a year ago. The service department schedule is difficult. I have to wait at least 6 weeks to get in for scheduled maintenance visits, and I have a lot of availability because I am retired. I was also having a tough time scheduling appts for recalls, but I think I have that solved finally. If you need any service outside of the standard maintenance, please avoid the web based app and just call the dealership to schedule your appt to ensure that they schedule enough time and have the parts they need.
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August 2023 by Tomas E Giraldo
The service at this dealer is excellent, i took my car for a regular maintenance service and tire rotation. verything was smooth while i wait in a confortable room with great coffee machine and pastrys.I like this place a lot.
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February 2023 by Craig Tamayo
Great family owned dealership and it shows. Friendly and knowledgeable staff, keep up the great work Circle, ull be back!
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February 2023 by Donna DeSomma
Totally painless experience. I was told an hour and a half and that's what it took. No pressure to do more work than necessary. Staff was efficient and accommodating.
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November 2022 by Chris D
Andrew the email correspondent and salesman was great. Very easy to talk to and work with.Vincent, the general manager has no business being in the position he is in. He is arrogant, rude, and needs to learn how to speak to customers a little better. I speak to patients in a hospital setting for a living so I know what I am talking about.This is NOT the time to buy a new car or used car. You will pay a lot more money than before 2021. Roughly 5-7k over what the sticker says. Dealerships have to make up for low inventory to make money which is passed on to you. Just the way it is. I suggest waiting until supply chain issues resolve in a year or 2 before buying.
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November 2022 by Cristo BillLumberg
Andrew the email correspondent and salesman was great. Very easy to talk to and work with.Vincent, the general manager has no business being in the position he is in. He is arrogant, rude, and needs to learn how to speak to customers a little better. I speak to patients in a hospital setting for a living so I know what I am talking about.This is NOT the time to buy a new car or used car. You will pay a lot more money than before 2021. Roughly 5-7k over what the sticker says. Dealerships have to make up for low inventory to make money which is passed on to you. Just the way it is. I suggest waiting until supply chain issues resolve in a year or 2 before buying.
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November 2022 by Fred Guinta
Sales with Mr. Lyonoll Holt and Service with Mr. George Collette was excellent. Even the owner greeted me to make sure I was happy. I would surely buy another Hyundai from Circle Auto.
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November 2022 by Gary Stover Jr
I got a bunch of work done last week. I was really happy with it but my engine light came on again, waiting for a call back from service...
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November 2022 by Tyler Pegarella
I bought a really nice used truck here and had a generally positive experience.With that said, I highly encourage you to private party your current vehicle or look at cash offers online before buying. I was offered 6300 for my trade that needed a windshield, oil change and thorough detail. Offers from other dealers were approx. 3000-4000 higher locally and more than double out of state. The vehicle was listed for 15000 a few days later. Current interest rates are too high to cut yourself short on that much up front cash; hope this helps someone.
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October 2022 by Ken Himsel
Just picked up our 2nd Hyundai in 2 years with Salesman Chris Healey and Finance Mgr. Roger.Would highly recommend this team and this dealer.
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October 2022 by Donna Entrichel
Haley, Blaise, Craig and Robert made may experience flawless and I love my new Vehicle, I am so happy with it!! I am so glad that I test drove it as I went in looking for a completely different vehicle. I am so glad I got this one!! It is perfect, I am so happy!
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October 2022 by Niyazov Nariman
My first purchase of brand new car was exceptional. Staff and environment made it easy. Reasonable price