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September 2023 by Bob Smith
We had the most amazing experience at J.Crew of Shrewsbury today! The staff were outstanding in helping us prepare our son for his freshman year at CBA. They knew exactly what was needed and spent a lot of time finding the perfect fit and choices. Thanks to Alicia and Suzanne especially! They also let us know about the Labor Day sales which was appreciated.
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March 2023 by Leslie Drummond
I am a sales person every Saturday and Sunday. We have THE best crew. Come visit Teresa. Sean. Leslie. Amy. LOLLY. Rita. We work as a solid team to find the best wardrobe needs for your family.
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January 2023 by Doreen Reed
J Crew sells quality clothing and when there is a sale you can really make out. The clothes in Shrewsbury are way nicer than the staff. Don't ask for boxes for online purchases, you will have to fight for them
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August 2022 by Darin Patterson
I like this local store. They have a large and varied selection of shoes for kids (and adults). Prices are reasonable. I prefer to shop local so will likely continue to come here for our kiddo's shoe needs in the future.
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May 2022 by Stuart M.
One feels very comfortable and well cared for, the clothes are exclusively beautiful
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April 2022 by Stefanie Cheng
I love this j crew location! Everyone is always so helpful, and if I ever have a hard time finding anything in the store they look to see if they can order it for me.
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November 2021 by Stuart M. (Sagittarius)
One feels very comfortable and well cared for, the clothes are exclusively beautiful
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March 2021 by Deborah Arbach
Jaclyn B awesome pick today for me! Love the flower shirt & white jeans! The fit is amazing! Thanks for your help!
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August 2020 by Dulce Arce
I'm a big fan of this location and the staff is phenomenal!
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April 2020 by Jordan Zawodniak
Great selection
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January 2020 by Hazel Giambrone
I recently attempted to make a Christmas return with the original CASH receipt, within their posted return period & was told that if I didn't supply my email I would only receive a store credit. I already receive enough spam & don't think there is any valid reason to demand an email for a small cash return.
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October 2019 by Kevin's Marcius
They have really nice shirts paints and More.
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October 2019 by Scott Lagattuta
Service was not the best.
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December 2018 by John S.
I just had a situation at the JCrew in Shrewsbury NJ . They have the worst customer service! Spoke with an associate on the phone about an item and they said they had it and they couldn't take it over the phone to come in . I went in traffic took a half hour to get there and then he was Allegedly on break knowing I was on my way to the store for him to help . He was the n the back room. Please ! After being passed along to different people finally the manager helped and said sold out couldn't get it for me . I was furious! No I am sorry just stared with a blank look at me ! I wasted my time going had to call customer service spoke with them then a DM . I will NEVER go into this store again ! Rude disrespectful and the gentleman should be let go for wasting my time and energy! Not happy at all !
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August 2018 by Andrea W.
If I could give a negative rating I would. Do not waste your time coming into this store. Totally unhelpful, unattentive staff who cannot bother to quit talking among themselves to even say hello to customers upon entering this joke of a store. Aside from horrible staff the store is small and lacks in selection. This store and the pathetic employees are exactly why people are shopping online.
