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December 2022 by Ezra Hazan
Great staff very helpful
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February 2022 by Mary Prinzivalli
Very helpful staff, great prices and quality.
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December 2021 by Maureen Greenbaum
On the to visit grinds in Rumson, I realized I forgot to pack a 2nd pair of pants. Used google maps to find a women’s clothing store on the way. Haven’t shopped at Loft for year but remember good experience the past. This one was great- much on sale and I found 2 perfect pair. Unfortunately most of the pant are skinny leg but found some straight cut.
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October 2020 by Kimberly M. OConnor
This store in the Grove is a great place to pop in and pick up something cute! They have a great selection of items in all sizes, and their sale selection is always robust. Their sales staff is friendly and very helpful. The dressing rooms are always neat and clean. Plenty of parking right in front.
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September 2020 by Margaret Mabutas
With the merge of Loft and Lou & Grey website, I confirmed by calling the toll free number before going to the store that we should be able to return Lou & Grey items to the Loft store. My sister was recently able to return a L&G item to a different Loft store. This store did not let me return and did not even try looking up the items saying it would not be in the system. These items I was returning are currently on the Loft website under Lou & Grey... They were helpful in providing shipping bags to return but I did not want to pay the shipping fee which is why I went to the store in the first place. If the Lou & Grey store was still open, I would have returned there. I know this merge is new but I believe the new policies need to be communicated better to the store.
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August 2020 by Patricia Roach
Excellent customer service.The staff were very attentive to my needs .Loved my experience in this store
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July 2020 by Dena Orf
Friendly staff!!
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January 2020 by Kimberly M. Rose
This store in the Grove is a great place to pop in and pick up something cute! They have a great selection of items in all sizes, and their sale selection is always robust. Their sales staff is friendly and very helpful. The dressing rooms are always neat and clean. Plenty of parking right in front.
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September 2019 by Francine Cruickshank
Great customer service
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July 2019 by Traci Lombardi
Love it there. The clothes for the summer are so pretty and light. Great styles
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February 2019 by Linda Ensor
One of the best clerks I have ever met...excellent selection and reasonable prices
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July 2018 by Sandy D.
I went to the Shrewsbury store to return a dress that I purchased in May. The staff was very nice, but informed me that even with my receipt I was only going to receive a store credit since the purchase took place in May. I looked on the front of my receipt and did not see anything about returning or exchanging the item within a specific time frame. Then they informed me that I would only get a credit for the current purchase price. They informed me the return/exchange policy is on the back of the receipt. I purchased the dress on sale for $50.99 and the credit would only be for $34.99, the current sale price. UGH I pretty much purchase all of my dresses at The Loft since they have a nice selection of petite clothing. I only wish they would state the policy on the front of the receipt, i.e./purchase must be returned or exchanged within 45 days. The staff also informed me today they will have a new policy and the return or exchange must take place within 30 Days. I am pretty disappointed to say the least. I think I will have to choose another store for my petites. I guess Nordstrom's will be my choice for petites in the future. Have a nice day!
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June 2018 by Colleen McDermott
The staff was extremely helpful, I went in look for new outfits to create a more professional wardrobe.
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September 2016 by Hilary Halliwell
Good selection of petites, they often have sales 40 to 60 percent off.
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August 2014 by Manuel Gonzalez Gonzalez
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