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January 2024 by happy day
Two of the bracelets my mom purchased for me and my daughter did not fit/workout for us, and an exchange was necessary. Lee (the owner) was extremely helpful and accommodating and made the process a positive one. Ended up getting something else that I just love. Highly recommend Neves!
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January 2024 by mary flego
unhappy with Neves Shrewsbury. My mother purchased 4 of the same bracelets as our Christmas gifts. Two of the bracelets needed to be returned because they did not fit the recipients. I took them in for the return. Women behind counter asked me if I wanted to look for something else and I said, no, please credit my mom's credit card. She was ready to do it, but then said she needed the card. I didn't have it on me, so I told her I will run over to her house now and get it. They told me they close in an hour, and this was the last day to do the return, so I agreed to hurry. I raced to Mom's, got the card and took it back. I don't know what happened while I was gone, but when I got back with the card, I was informed that I can't get a refund, only an exchange because it was a "special order". After racing home and returning to hear "Different" Information...I was frustrated and wanted to speak to the owner. I had to wait until he called me the next day, so I left and waited for his call. Next day by 3pm still no call, so I called him. Spoke to the owner and now I got even more "Different Information". He told me since it was a special order, not only could my mom's card not be credited for the return, we also can NOT exchange the bracelets for something else !! I was shock and highly disappointed. I live right in the area, my mom shops there often, and we will never shop there again. That is just plain BAD BUSINESS. I am definitely spreading the word. Many great jewelers in Red Bank, I suggest avoiding Neves.
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December 2023 by Deylin Collado
Dear Neves ? Jewelers!I wanted to take a moment to express my utmost gratitude for the exceptional repair work on my custom evil eye bracelet. Not only did you restore it beautifully, but the final result exceeded my expectations! Your craftsmanship and dedication truly shine. I'm thrilled with the outcome and immensely grateful for your expertise. Thank you for consistently providing such high-quality service and stunning jewelry pieces.Your happy customer!DMC
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September 2023 by LaNeeria Jones
My fiancé and I went to look for wedding our bands yesterday and had the best experience! So many beautiful options and no pressure to purchase! The staff was amazing, super professional, knowledgeable, and very welcoming. With that being said we purchased our wedding bands that day and can’t wait to get them! Thank you so much for everything. If you’re looking to shop for any type of jewelry look no further.
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August 2023 by Diana S.
Trusted jeweler with incredibly nice owners and staff. No need to go anywhere else. Great selection, plus they will work with you to custom design or order anything you'd like. Also excellent for repairs of all kinds.
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June 2023 by Lindsay Ross
Perfect place to get your infant's ears pierced! These people really know what they are doing. The experience was quick (they pierce both at the same time) and as painless as possible.
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May 2023 by Marshall Field
very nice store,, the help is kind and the jewelers our first class
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February 2023 by Peggy Bertorelli
Always wonderful shopping experience. Great people
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December 2022 by Stephanie Keller
The BEST. Have gotten so much beautiful, quality jewelry from Neves including a custom piece they helped me design perfectly with my grandmother & mothers passed down diamonds. Their customer service is unparalleled and I know they truly care about every customer. I recommend them to everyone!
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November 2022 by J Sorrin
Great staff very helpful fine quality with reasonable price.
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May 2022 by Suzanne Archer
Beautiful results on my various jewelry/watch repair - cleaning, polishing, etc. Great customer service! So happy to be enjoying some pieces sitting in my drawer for far too long! Thank you!
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October 2021 by Joann O
local jewelry store that I have walked past a million times!! My husband got me the most beautiful anniversary band!! Will def not see this coming and going. The owner Lee is such a nice man, and Diane-can't say enough about this terrific warm friendly woman!! You won't be disappointed!!
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April 2021 by Elisa Bertocci
They go above and beyond to find you what you're looking for. If they don't have it they will find it or make it. Not pretentious in fact it's like your family. Owners are kind and knowledgeable and Diane is a one of a kind.
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March 2021 by Jessica Rhee
I brought my daughters to Neve get their ears pierced and it was such a great experience! Everyone was so professional. Thank you guys!
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February 2021 by Diane Chapin
Very professional. Beautiful jewelry. Friendly and knowledgeable owners and staff.