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October 2023 by c M
Came here to shop for my girl, because it is a women line store, manager Chris was super helpful, i will come back here strictly because of his help and knowledge on the product, he did what he could to get me the sizing i needed and other options if they didnt have the size of what i wanted.. overall. Im comin back because of the manager making is a nice experience
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September 2023 by Gus
Tall manager with glasses was very rude (I believe his name is Chris) I personally overheard him and another employee mocking a customer behind their back, they must’ve thought nobody could hear them but the wall they were behind is literally a fabric curtain so I heard every word. This store does a really good job of making everyone who walks in extremely uncomfortable and I’d rather just shop online than be forced to interact with anybody who works here. There’s a few decent employees but when the head of the store is openly mocking somebody it’s a bad look for your store and brandEdit: I’ve been reading other reviews here and people have been complaining about the friendliness of the staff literally since the store opened, seems I’m not the only one to experience these issues yet the store hasn’t done anything to change that
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August 2023 by Dew Drop Lawn Sprinklers
Excellent average Nike store
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August 2023 by Frank Mills
Went there to buy some dunks with my wife staff lied and said they were sold out wasted my time and gas wack staff saving sneakers for their friends
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June 2023 by William Washington
Great Customer service. Staff was friendly and courteous.
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June 2023 by Anthony Gobrial
I really like this store albeit I've only been here twice. Selection is great and they carry some dunks and retros that are few and far between other Nike stores. The thing this store is lacking - this happened both times - is customer service hence the 3-star review. Now don't get me wrong, associates are nice when you approach them but it looked like a lot of them didn't know what to do with themselves and were standing around bs-ing. I was looking at the selection of sneakers on the wall and noticed another patron was too. No one came up to us and asked us for help. I must've been looking at that wall and tossing it up between a couple of pairs but still, no one offered to help or see if I had questions let alone ask what size I wanted to try on. I have to chalk this one up to management - train your team to approach customers and not wait around until they seek help. Be a better example and by the epitome of customer service. Worst case, the customer says I'm just looking and don't need help.
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June 2023 by Blake Young-Park
First thing I look at is customer service before I purchase anything. I was approached by each member I walked past. Cool staff, thank you.
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June 2023 by Anthony G.
I really like this store albeit I've only been here twice. Selection is great and they carry some dunks and retros that are few and far between other Nike stores. The thing this store is lacking - this happened both times - is customer service hence the 3-star review. Now don't get me wrong, associates are nice when you approach them but it looked like a lot of them didn't know what to do with themselves and were standing around bs-ing. I was looking at the selection of sneakers on the wall and noticed another patron was too. No one came up to us and asked us for help. I must've been looking at that wall and tossing it up between a couple of pairs but still, no one offered to help or see if I had questions let alone ask what size I wanted to try on. I have to chalk this one up to management - train your team to approach customers and not wait around until they seek help. Be a better example and by the epitome of customer service. Worst case, the customer says I'm just looking and don't need help.
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April 2023 by Carmelo Giuffre
Isn’t Nike a children’s brand but you don’t offer children shoe sizes? Don’t see this store lasting.
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March 2023 by Heriberto V.
Great store, a fantastic selection. My son is a sneaker head and LOVES this mike store....
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January 2023 by James Imsho
Awesome store. Great merchandise and the staff were great. Definitely will return for future purchases.
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January 2023 by Raquel Aguilar
We entered the store and employees didn’t even say hi or ask if we needed help. Another person walks in and they do say hi. I am disappointed with such terrible service.
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January 2023 by Mingdi Wu
Bought something from Nike, tried to return it here: the label stated clearly that I should get a refund to my payment method, but this store only gives me gift card as an option
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January 2023 by Andrew Graceffa
Great store, easy service. Make sure to download the app and become a member (free) for perks and discounts.
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January 2023 by Val Val
Love it
