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November 2025 by Terry Dragoumis
We just purchased a purple mattress from the purple store at the Grove in Shrewsbury. My husband and I were trying different beds for months before we decided to buy the purple… Our consultant Dawn was the absolute best! We never felt pressure. We just got great information and reassurance that our purchase was protected and that we had the ability to change our mind and that it wasn’t difficult at all if we did… Well, fast forward, three weeks later and we love our bed! I highly recommend the mattress and even more highly recommend working with Dawn! Thank you so much! We are happy purple sleepers!
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May 2025 by R K
Jeni and Colton were awesome. Thank you!
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January 2025 by Kevin Meade
My wife and I came here to purchase a new mattress and base. Dylan was incredibly helpful and made it a very straight forward process and explained how the Purple technology works. Would recommend this store to everyone.
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October 2024 by Liam
Heather and Dylan are the best purple mattress workers.I will continue to buy bed at this is place only because of the great customer service at this foundation.
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October 2024 by Liam Mayo
Heather and Dylan are amazing
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September 2024 by Kathy Macdonald
Went to the Shrewsbury store for a pillow. The sales associate, Samatha was incredible. She placed my order as it wasn't in stock, but sent me home with the medium to try out. She called back immediately after placing the order (having website issues) and followed up with consecutive calls. She was friendly and super knowledgeable. Fast forward, she was right, the Harmony pillow is awesome!
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August 2024 by Rob Canals
Dylan helped us out, he was great. Very helpful & patient. Felt zero pressure to purchase a mattress. Great experience at this store. 10/10
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May 2024 by NY
Wife and I went to the showroom with no intention of buying a mattress but just wanted to try out the different styles. We were greeted by Dylan and he was amazing! He was very friendly and helpful, as with the other staff in the store. After trying several different mattresses and having such a great and friendly experience with Dylan, we decided to just buy the mattress and bedframe then and there. We love our new bed set up. We tried a lot of different places like mattress firm but were really turned off by the sales people. But at Purple, the experience was very pleasant and easy. Thank you!
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May 2024 by margaux lincer
This is the best store!!! Heather is so sweet and nice. She answered all our questions and let us play with the beds. Best store!!
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May 2024 by Michelle Saadia
This place is so cool!!!
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May 2024 by Kelsey N.
My husband and I recently visited this location in Shrewsbury and were greeted by Jeni. Not only did we purchase a mattress but got pillows as well. She was so knowledgeable about the mattresses and differences with each and I appreciated her very kind demeanor as I had asked a lot of questions as I knew this would be a big purchase for us. Her “not pushy” positive attitude made us very relieved as the store set up in the front almost makes you feel you’ll be pushed into a sale and that was very much the opposite experience for us. I highly suggest working with Jeni if you can!
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May 2024 by David Schmetterer
Thanks Andrew for an excellent and relaxing tour through the Purple lineup. If we choose a purple we will definitely come see you at the store.
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November 2023 by Jaclyn Vigil
Bought an adjustable bed frame last week. Dylan and Emily were so helpful. Answered all our questions and the bed frame is. 10/10 great store!
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October 2023 by Steven
Absolutely horrible experience. Staff led me to believe everything I purchased was risk-free but I later found out that the mechanical bed is not returnable. Once the payment is made, staff will not help you. They send you to corporate. Delivery team caused thousands of dollars in damages to my home and floors. Refused to take shoes off or wear shoe covers. Lied and said bed frame was not on truck. When they saw me calling Purple, they stated they found it but it was too heavy to carry so they dismantled it in the rain in the street. Vibration function on frame never worked. Then unit began malfunctioning. Mattress is subpar. $7,000 ripoff.
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October 2023 by Ed Vanga
Shane was very helpful and polities great experience.