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February 2024 by Tyler Nunnally-Duck (T Photos Boutique)
Love this place! Quick and efficient, good repair and cleaning prices
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October 2023 by Jeremy Hendler
The most friendly people you can hope to deal with! John and Rachel are very knowledgeable and extremely trustworthy!
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June 2023 by Laura Justice
Old fashioned service and wonderful little shop where you will be treated like family by owners who really are passionate about their product!!
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March 2023 by Patricia Leister
My experience with local repair business, Queen Vacuum, was simply the BEST! Everyone was SO friendly and accommodating. My 20+ year old Kirby vacuum is working like it’s brand new. It was serviced & ready in 24 hours ~ for a reasonable fee~ SO worth it! HIGHLY recommend.
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March 2023 by Stanley Martucci
They seem to only carry Miele models $499 and up. Make sure you have deep pockets. Not for the working class
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December 2022 by 7reyas
Queen Vacuum is awesome! John & Rachel always make me feel like family when I walk through the door. They’ve fixed all my vacuums and always do a spectacular job! Only place I trust & refer my family too. Thank you both for being the best all around!
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December 2022 by Mary Prinzivalli
Excellent work and superior customer service.
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March 2022 by Christine J.
I've purchased my vacuums and supplies from Queen Vacuum for many years. I've also had all my vacuums serviced there. They are knowledgeable, professional and pleasant. Queen Vacuum does a great job of servicing and repairing and in a very timely manner. Could not recommend them more highly!
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February 2022 by Karly Ehrhardt
Fast, friendly service!
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January 2022 by Mitch Kiani
Showed up Sunday morning at 10:00 with a Dyson vacuum that I just changed the hose on the previous week. And was having a different issue issue with the drive belt.As soon as I walked in the door the gentleman said that he couldn't repair it because he can't get parts. Meanwhile parts are readily available OEM from Amazon.Secondly he didn't even bother asking what the problem was just right off the bat he could not repair it. Then he wanted to sell me the brand that he stocks but unfortunately they didn't have any uprights available and said I should research the canisters and maybe I should buy a canister vacuum. In the long run he probably did me a favor by giving me such poor service because I went around the corner to Lowe's I bought a Bissell upright for $184 and it works great. Thank you so much for the poor service
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August 2021 by Jessica Might
They are the best.
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May 2021 by John Andryszewski
I needed to upgrade my stick vacuum and realized it was time to invest in a higher quality unit do to having a two toodlers tearing up our house every day. After doing some research, I made a decision between a Simplicity or a Miele unit. Both Rachel and John spent the time to go over the pros and cons of both units, allowed me to demo both units and helped me make a confident decision on a Triflex HX1. It is truely an amazing piece of machinery and I couldn't of been happier with the experience with the Queen Vacuum team! Great local business with a personal touch that can't be beat at the big box stores! Thank you!
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April 2021 by Michele Camille
Absolutely the most wonderful customer service experience I’ve ever known. Rachel is amazing. Her passion, knowledge, patience, positivity & pleasantness is contagious. I never imagined purchasing a vacuum cleaner could be so informative & fun. I love my new Miele. Rachel & John have redefined customer service & the customer buying experience. Thank you!
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February 2021 by Heb 11:1
So friendly and knowledgeable...who knew you could have fun in a vacuum store? The owners make all the difference.
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February 2021 by Dylan Small
Great place! John took great care of my warranty repair on my Bissell Spot Cleaner Vacuum. He also gave me tons of helpful info on my machine as well as how to use my machine more effectively. 10/10 I will definitely be back!!
