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February 2024 by Felicia Crane
Omari and Faith were so knowledgeable, very clear and super friendly. They gave us plenty of options and were patient.My husband and I had a very smooth process with everything!
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February 2024 by Maria Garcia
This is my first time ever leaving a review, I let it go the first time when an associate at this exact location updated my grandfathered-in plan to a different plan without my knowledge. It took me hours and days to finally convince customer care that I never requested these changes. On Feb 8th 2024 I went to the Sicklerville location, for a new i phone for my son. A male associate was being the typical salesman, we talked about my grandfathered plan which I told him I don’t want to change it, but he still wanted to talk about other plans. This salesman said Atnt will automatically start making changes on insurance plans etc I told him I wasn’t interested that I have 10 lines under my name and not everyone is interested. Even after I told him I don’t want any changes this salesman still made the insurance changes on my plan now I’m being charge 50.00 extra on insurance. He also said the charger for the new iPhone 15 pro was free and I was still charged for it, I noticed when I checked my email the next day but didn’t want to deal going back to the store and cry over 15.00 but now this is too much. I trusted this associate with my account to make an upgrade not to make changes just because he felt like it. Do you make commission for making changes on peoples accounts ? He also added the Atnt next which I never requested. Left this review so the rest of you out there can be careful, maybe ask for a paper receipt on the changes of your account and for salesman name. This was my mistake, I thought I was dealing with a bad salesman the first time but now I see that I don’t ever have luck with this store. It looks like I will on the phone with customer care tomorrow.
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February 2024 by mizzike dvalle
Great service, but I got to say that phone cases in any location are way too expensive
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February 2024 by Suzette Glover
The Young Man named ELIJAH was knowledgeable, professional & comforting. He is the reason I will choose HUMAN FACE to FACE INTERACTION EVERY TIME over calling services every time. Thank You Elijah !
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February 2024 by Edil J Degro-Flores
The people in white horse pike don't fixed the problem with my service I was out of service for 3days.I decided to go to another AT&T branch and the people in cross key road was really good and they fixed the issue without problem.I'm really disappointed with the people's in white horse pike really ignorant and rudeAfter I did a big change on phone and internet they treated me very rude when I ask for help to fix my service.Never again with this kind of people.I'm happy with the service that cross key road give me I give a good reference to the service
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January 2024 by Odi e
Service was great. I really appreciated employees patience.
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January 2024 by Bob Rodriguez
Took care of my problem quickly
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December 2023 by Zane Eller
This is a hit or miss kind of store. I've had pleasurable experiences and I also had not so good ones.
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November 2023 by Betsy Barger
Super friendly & knowledgable staff! They were able to help clean up a mess that another cell service store created.
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September 2023 by Andre Richardson - Realtor
We came in to inquire about pre-paid phone service. Customer service was excellent, and employees were knowledgeable & very friendly.
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September 2023 by Pam Lafferty Haines
As soon as we walked in Faith acknowledged us. She was very professional and very sweet! We couldn't have asked for a better person to help us out. Thank you for a great experience
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September 2023 by Keith Burroughs
Faith was very kind, courteous and friendly. She was also knowledgeable, patient and professional. I would definitely cone back to this store and recommend ot to others!
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September 2023 by Mike S
Omari was extremely helpful, knowledgeable, and genuinely wanted to help me out and save money. Definitely ask for him when you go!
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August 2023 by Lia Chipps
The staff member who assisted me displayed a slight lack of courtesy when I inquired about something. Nonetheless, I must commend the store manager for his/her excellent service. While my issue was not completely resolved, it is primarily due to Apple's policies rather than any specific fault on your company's part.
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August 2023 by Ashley Graber
Way too pushy with sales and added insurance to my new phones even when I waived it. I didn’t find out until after my bill came in. I will not be using them again! Beware the do stuff to your account without approval!
