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“Basic service in person. They don't answer the phone and can be rude. They always open on time. Undeserved by the postman, however. Constantly getting the wrong ppl's mail and / or having my mail hand delivered by my neighbors or across town when a Signature was required.”
“I had an amazing experience at the post office today, thanks to Frank. He was incredibly polite, efficient, and helpful throughout my visit. Frank took the time to explain my shipping options, answered all my questions patiently, and even helped ensure my package was securely packed. He truly went above and beyond to make the entire process smooth”
“This post office was a little hard to see at first bc it’s in the plaza and they are normally stand alone buildings. It’s in Hartner Plaza if anyone needs the directions. The gentleman behind the counter was very pleasant and helpful. Not your typical post office. The location is convenient and I highly recommend!”
“Best post office! I’ve used this facility for over 60 years as a Gibbsboro resident & staff is always pleasant & very helpful, especially Kim! Brandy, our letter carrier is efficient & very nice. Thanks!”
“I swear this must be the happiest place to work. Everytime I go in there I get greeted with a smile. Everyone is always so nice and friendly. They are always so helpful. It makes me want to work there. This is my favorite post office.”
“They are great. For the cost of postage and shipping, they are better than other places. I've never lost anything in transit or had anything go missing. Everything arrives on time. Great service and the staff is friendly. I highly recommend this store.”
“This little post office is a true gem of the township. Locals are adoring the old world charm of it, but mostly the Postmaster is the soul of it. He greets neighbors by name, he is taking his time to serve clients and has a good word to everyone. It's truly a pleasure to do business there.”
“I moved from Mullica Hill and there is one woman in Mullica Hill is who basically the Post Office Drill Sargeant. So that being said, I walked in thinking "time to go get yelled at for being a customer" but the gentleman there named Bill was so kind. Just likeable and the experience was smooth. Refreshing, honestly. Glad to have a good experience!”
“Thank you all for being so patient and making the fingerprinting significantly less annoying because of my cold hands! You’re all so kind and helpful and I’m really grateful for the positive experience! Highly recommend”
“Came here a few times (usually around noon) and the wait times are minimal, staff is friendly, and this location also has a self-checkout kiosk, which is helpful to send out mail after hours”
“⭐⭐⭐⭐⭐
Exceptional Service with a Smile – A Breath of Fresh Air!
After a less-than-stellar experience at another nearby location, I visited the Berlin Post Office (ZIP 08009) with cautious optimism—and I was absolutely delighted by the difference!
From the moment I walked in, I was greeted warmly by an attendant who exemplified everything public service should be: friendly, polite, and patient. I asked the same questions I had posed elsewhere—about affordable pricing for registered mail—and instead of being met with frustration, I was guided step-by-step with professionalism and a genuinely positive attitude.
It was truly like night and day. This experience proves that quality customer service can be delivered consistently and respectfully—even within the same organization. The atmosphere here was peaceful and welcoming, making it easy to conduct business without stress or discomfort.
To the team at the Berlin Post Office: Thank you for doing your job with care and for treating patrons with the respect they deserve. I deeply appreciate the way you create a space where good service is not the exception, but the standard.”
“Small post office. PO boxes cost less than other towns in the area. Window Open M-F 830-130, then reopen 230 to 430. Lobby stays open from 8 to 5. Saturday window open 830 to 12. Lobby 8 to 12. Convienient, next to the Wawa. Friendlier, helpful clerks.”
“This is a one person Post Office, usually staff by a wonderful Lady. The service is Superior, but it can be get crowded fast, since this is only a one person operation. The Postal recommendations are always Spot on.Cedar Brook is a very small town, We are delighted to still have a Post Office. It it is the type of place, eight months of the year, where neighbors meet neighbors. So when you pull in from the Highway, take a deep breath and enjoy our small town charm.”
“I’m reading a lot about staff being rude but I go there frequently to ship clothes/shoes I sell online..and both the man and young lady are very helpful. I even was regrettably rude to the lady once and had to go back to apologize for my mistake…she was super kind with the whole thing big reason I chose this as my choice postal office.”
“I sent an envelope from here. It was white and I sealed it with a sloppy lick. I put a stamp on it. It was a bill I had to pay for my doctor visit when I had a bunion on my foot. The doctor was nice and smiled. Not sure why he wore a bow tie. I think bow ties are a little silly. They look d****”
“Just submitted 3 applications for passports. Everything went smooth. A big shout out to Robert. Very respectful and polite. I mention this because the last experience was horrible at the Deptford Post Office. If you are thinking about passports NEVER go to Deptford! Your day will go so much better at Bellmawr!”
“I've always had good experiences w/ the W. Berlin Post Office. Destiny in particular is great; she's kind& professional, hard-working & earnest. Thanks!”
“I only come here to drop off my packages to ship, the male employee is pretty chill and quiet, which I don't mind. it's not that busy either since it's a small post office, which I like.”
“I had a passport appointment today at this location and when I searched for the address and saw all the terrible reviews I was prepared for an awful experience. WOW, WAS I PLEASANTLY SURPRISED. Service was extremely fast and friendly. On my way out I witnessed the woman at the counter helping an older woman who had misunderstood her appointment time (it was later that day) but because they were ahead of schedule she was able to accommodate her. That small act is what compelled me to hop on here and leave a review. Spread kindness! It's free!”
“I've had to visit this post office 5 or 6 times, and each time the mail person whom I spoke to was polite and helpful. The office itself is a little small and depressing, but so what. I'll blame that on the politicians who relentlessly try to strangle the post office every year.Anyone with an IQ over 50 understands that our Post Office is a modern marvel. Every time I see a branch I feel grateful.”
“Took a few tries to get someone on the phone but eventually happened and the customer service is ok not bad the women told me what happened and that my package will be out for delivery and fixed my issues and concern just like i said it took a longtime to get someone on the phone.”
“I live within the Williamstown NJ zip code; have all my life. But, sadly over the past month, we have now received 2 other neighbor's mail, both items seem to be of importance. It seems to be a growing trend that I'm not very happy with.”
“All of the employees at this location are super friendly and do their best. I'm a somewhat frequent patron as I have an online business. It seems understaffed, and if they had to deal with half of the people in these reviews every day, I would be frazzled too. I've never had a bad experience here, and any long waits I had to deal with were other customer's faults, not the office staff.”
“I had a recent experience at this post office that completely changed my perspective on the negative reviews I’ve seen. On a Saturday visit, I ran into an unexpected issue with my debit card and was short on time, with the office closing soon. Thomas Lyons, the supervisor on duty, stepped in immediately not just with professionalism, but with real human kindness. Not only did he treat me with care and respect, he treated each and every person who came into that post office like a long-time friend.
I can honestly say that any negative reviews about this location should be taken with a grain of salt. People like Thomas Lyons are the reason I’ll keep coming back here. His calm demeanor, integrity, and warmth made a real difference.”
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“I just shared a problem we're having with our carrier in the last few months (Zoe Road, Sicklerville, NJ) but I want to be clear that this is the first problem I've ever had with the Sicklerville P.O. since 1988 when I moved here. The personnel at this location are awesome; I actually tell people how great my post office is. The personnel are routinely friendly, efficient, and genuinely helpful. I'm having problems with my specific carrier right now, but Matt, who's been addressing the problem, has been courteous and doing his best from my first phone call. I'd hate to see this one problem carrier overshadow the great job that the Sicklerville Post Office has always done.”