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February 2024 by Paula Bakley
My husband and I had an enjoyable transaction at the North Cape May bank. Eric Fernandez was so helpful, personable and knowledgeable in helping us in a very difficult time. He went out of his way to make us feel at ease. Thank you Eric
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December 2023 by bin Wang
My name is bin wang I have a appointment today at 11:00am can I change to 1:00 pm is ok for Rana!
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April 2022 by Christina Thomas
I didn't know where else to post a review. I'm not actually a Bank of America customer, but my Mother in Law was. We are now attempting to set up an Estate account. It's been a crazy process, and today when going into the Somers Point location we were holding our breath. No one likes to have to do this stuff, and the experience with someone over the phone and through email with the Estate department was less than satisfactory. However, today we could not have been more impressed with the level of service we were provided. Reina (I hope I spelled that correctly) was just fabulous. And her manager was so accommodating. Do we have to go back? Yes, but at least we aren't dreading it, and are actually looking forward to seeing them again. Thank you so much for helping us through an incredibly difficult process!
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April 2022 by Christina T.
I didn't know where else to post a review. I'm not actually a Bank of America customer, but my Mother in Law was. We are now attempting to set up an Estate account. It's been a crazy process, and today when going into the Somers Point location we were holding our breath. No one likes to have to do this stuff, and the experience with someone over the phone and through email with the Estate department was less than satisfactory. However, today we could not have been more impressed with the level of service we were provided. Reina (I hope I spelled that correctly) was just fabulous. And her manager was so accommodating. Do we have to go back? Yes, but at least we aren't dreading it, and are actually looking forward to seeing them again. Thank you so much for helping us through an incredibly difficult process!
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February 2022 by shrshot
This is the only bank branch of all banks that is always closed(they say Covid-19 but no other banks close)switched all my accounts to another bank.
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February 2022 by Anita Virgilio
Sign says open at 9 and doesn’t open all day!!
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April 2021 by J S
Bank of America Corp. needs to open this and the other branches it closed. Most places have a handle on the covid situation, why not them? I've been to other (BofA) branches, and all the safeguards are in place and working very well.
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February 2021 by Wanda Harris
I went there to go check cash my checks after I got off of work and literally as soon as I walk in the door I get told that the computers are all down but not only am I told that I see other people go in after me and they're getting help so which one is it or all your computers down or are you still helping people because then that makes me feel like it has to do with a race thing definitely felt very uncomfortable very disrespected the lady was rude just everything wasn't given any other information nothing would not recommend anybody to ever go to this Bank of America definitely not worth it I've been to better ones and I definitely will call corporate
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November 2020 by Jerzee Shadowmab
Bank of America Corp. needs to open this and the other branches it closed. Most places have a handle on the covid situation, why not them? I've been to other (BofA) branches, and all the safeguards are in place and working very well.
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September 2020 by Josh Joshi
Need to open 9/1/2020
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August 2019 by Brandon ly
make me waiting 15mins to notarized and came out told me the girl still meeting
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October 2018 by Allana Pacheco
No good customer service
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September 2018 by E. V.
CUSTOMER SERVICE DOES NOT EXIST HERE ANYMORE !!!! What's the point of explaining as to the whys and wherefores. It would take volumes and volumes of text and hours and hour of typing. Dealing with this branch and/or entire Bank of America corporation has been completely frustrating. They had a service of transferring funds to another BoA account on an monthly basis, but suddenly corporate decided to discontinue this practice without notification. They wouldn'y even take a fee to do so. - IT'S TIME TO FIND A BANK THAT HAS REAL CUSTOMER SERVICE !
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September 2016 by felix borges
SO SLOOOOOOOW
