-
March 2024 by Robert N.
Absolutely no respect for people's time. Every single time I come here with a scheduled appointment I'm sitting and sitting and sitting. They don't follow through with phone calls and I've been told by a friend they don't stand behind their work. Why am I here? I've got a simple tire plug that's needs to be done. It's 35 minutes past my appointment and they are just now taking my car in. I hate this place and would avoid at all costs.
-
March 2024 by Glenn G.
See early comments where I was asked to call Mavis customer solutions department, so I did - four times, three times I was cut off, so the fourth time I asked for the operator and she assured me I would be transferred to a "live" person. Was on hold for 30 seconds then the call was terminated. Suggest you go elsewhere.
-
February 2024 by Michael C.
Quick service on my tire mount, awesome customer service, took me the same, day highly recommend!
-
February 2024 by Google User
Had alignment and other repairs,now one tire leaks.called to come back and have it looked at but they could not fit me in.went somewhere else and had to have tire remounted.
-
February 2024 by Ben Bass
These guys are the best!
-
February 2024 by AG
Got struts, brakes and tires here. The car drives far better now. Staff was upfront about costs and worked with me to see what I could afford and what I needed . The process took longer than expected as there was a seized bolt. The staff communicated these hiccups along the way so I was not wondering what was going on.I did have a problem with one of the tires the next day. The staff was more than helpful to correct the problem. I would say, even going above and beyond to do so.Friendly staff and good work at this location ✅
-
February 2024 by Irene Vazquez
Originally went in with one flat tire & had to purchase two tires. Also got an alignment & balancing done. I start driving on the parkway one day, & start feeling vibrations as soon as I hit 65 mph. Immediately after, I called in & asked to speak to a manager. Jose picked up, didn’t offer any empathy, swore up & down that his people balanced everything correctly & how that’s not a normal issue. Tried explaining to me that something was wrong with my steering & how maybe a peice from somewhere fell off because it’s “normal.” Come to find out, after taking it to my usual mechanic, the tires were completely out of balance, the alignment was never even done, & the drivers rear tire has a hop in it. I’ve only had these tires for a month. I’m extremely upset that nothing was offered to be done except for me to come in “have them balance it on their machines infront of me” as Jose stated. Theres plenty of reviews where customers also have issues with balancing, & im now having to come out of pocket for balancing, an alignment, & another tire through my normal trustworthy mechanic. So upset that I spent $500 for absolutely nothing with you guys. Will never return & will never recommend.UPDATE: their regional manager SHAWN called me offering $200 voucher to their location after explaining i was not comfortable ever returning to their location or any mavis. do not go to any mavis & go Mastercraft instead. Much more cost effective, & they'll actually complete any work you pay for CORRECTLY.
-
February 2024 by Anthony Latorre
Great service from Jose, helped give me an update on what I need and what is needed in the near future. Always come here for service.
-
February 2024 by Tyler Moore
Great repair shop. I had repairs done elsewhere and they were not done correctly. I stopped in this mavis and they were excellent. John and Markus were excellent. They showed me the corrections they made and what other repairs needed to be done in the future. Very knowledgeable. Thank you again for fixing my vehicle.
-
February 2024 by Amy Dillon
In a emergency they had me in and out.. Thank you so much! Whole staff was awesome!
-
February 2024 by Bryan Michael
Our tires needed replacement and a large nail expedited our need. We called Mavis in Somers Point and they had various tire options for our Suburban. They were able to get us in that day and they had a team working on my car and they were hustling to get it done. Under 2 hours with no appointment is fast! I appreciate the excellent, fast and friendly service. Thank you!
-
February 2024 by Morelia Delgadillo Limon
We had an incredible experience at Mavis Discount Tire yesterday. Simon and Morgan gave us the best customer service ever! We are definitely going to come back!
-
February 2024 by Wallace Martino
John and Jose were awesome ??
-
February 2024 by C M
Billed me for things they never did.
-
February 2024 by Sally Miller
I have been meaning to write this review for sometime now. The first Snow we had my daughter hit a very large pothole. We were not far from Mavis, but they were just about to close. Thought we blew out a tire, but we did not. we actually bent the rim. Jose, the manager did everything he could with Marcus, the tech and Morgan the assistant manager helped as well. They actually were able to fix the rim and it’s been well over a month now and there are no issues. I have to admit that I had a bad experience at this location several months ago and vowed never to return. With that said, they went above and beyond To help us and I would recommend 5+ stars. Thank you guys for your help. 2022 Kia Saltos is what I have and just FYI the rims are extremely expensive. Again thank you for all your help on a really bad day right before you closed.