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January 2024 by Helen Horant
Excellent service and always have what my pets need. Recommend this to everyone
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January 2024 by Doris Allen
You are great the coat wouldn't fit our pug and there was no more. No questions asked. It was a unicorn coat she's still looking for it. Smart puppy.
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January 2024 by Terry Venturi
PetSmart Dog Grooming - Somers Point, NJ. I’ve had my GoldenDoodle groomed at various PS locations in South Jersey. They showed me the sample chart displaying how short to trim his coat and I requested slightly longer than the middle. It’s January and I think he looks like an alien if it’s too short. They didn’t reference a numerical scale at all. He had a little shallow matting in normal places. They scalped him to the point you need to brush him against the grain to get his hair up and even then it’s difficult to grab his hair with tweezers. I’m guessing they made a mistake somewhere and tried to even him out. They also looked at his grooming history and put a special handling fee on. This was from his first ever grooming years ago so naturally he was not used to it. When I asked about the fee afterwards they referred to his past grooming but didn’t say anything about his behavior this time. He gets groomed quarterly at home or various PS locations. He is used to it. And especially bc they didn’t report any issues afterwards it seems they are using any excuse to up-charge him. This is the first and last at Somers Point because when I complained they refunded but asked me not to come back to that location. Why would I want to? If I could give them zero stars I would. Avoid this location!!! Very small and inexperienced staff that don’t know what they’re doing. PS needs to provide documentation to the customer about the selected trim level at check-in and also label their trim selection chart so there is less confusion. In my case they claim the cut he got was in the middle but it clearly was not. Next time I’ll take before and after photos as well as a photo of the selected trim level.I guess there was a reason I could get a grooming appointment so soon. Avoid this location and be careful.
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December 2023 by T
They did a fantastic job on trimming my golden retrievers. They really freshened them up into new dogs. They were so happy after getting their trimmings. Claws were cutback just right. I hope Petsmart recognizes and rewards their employees considering the amount of other groomers in the area.
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November 2023 by Kenneth Ferrier
Great customer service. Prices are competitive with Walmart. If you need something for your pet this place has it!!!!!
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November 2023 by J Barry
Great go-to place for pet supplies, just not a lot of staff around to ask for questions.
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October 2023 by Richard Fitzpatrick
Clean, well stocked and plenty of help available to assist you. I am usually there early in the morning. And pets are welcome. Unfortunately i just had the bait and switch done to me for a shock collar. Wouldn't have been as bad if the guy didn't cop an attitude when i told him to take the clearance tag out if you don't have any more of the product
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September 2023 by Brenna Piotrowski
The kittens here up for adoption are sick. They all have what seem to be eye infections along with litter packed into their paws. I called pet smarts customer line as well as the agency to no avail. I’m sharing these pictures to show the condition they have these kittens in. Mind you in the entire time I was in the store not once did anyone check the kittens or refill their food that was empty.
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September 2023 by Samantha Martinelli
this was my first time coming to this petsmart& i hope it was just a fluke… the reptile area is not kept up with. the smell over near the reptiles is awful, leopard gecko’s tail is in the process of growing back& it looks infected. also that same leopard geckos eye looks infected. the bearded dragon that was there wasn’t showing any activity besides breathing& if you know bearded dragons, they’re usually pretty active. we bought 2 cleaner fish& 2 mollys. as the lady was getting them out of the tank we noticed that the molly was kinda just limp& by the time we got home it was dead. i hope those poor animals start to get some better care over there, even the gerbil looked like it was going through it
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September 2023 by Monty E.
Poor experience. Buyer be sure to check your per for complete and acceptable service before paying. I took my dog in for a bath and grooming services and did not receive expected results. The groomer left matting on the whole underbelly, did not trim bottom of the feet leaving long hair between the pads, and left her partly damp from the bath. This was from the supposedly "expert lead groomer" they assigned. I was very disappointed in the outcome and will not be back.
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August 2023 by Ashlee Marie
never had a problem here, came here to get some tags for my dog tho and I think the machine is a little out of the works, it printed one of the tags a bit faded. maybe I just got a bad batch or something tho. the store seems well maintained so I won't complain much. hoping the pets get homes. can't say I really support petsmart's standards behind the scenes though, but it's the closest and most convenient pet store near me.
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July 2023 by Michele Monica
Helpful staff and friendly. Not so many options at least I experienced that for my dog. Easy parking.
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July 2023 by J Checking things out
Great trainer, patient and kind...recommend puppy training but probably the 2nd level not the first training.
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June 2023 by Jen Roberts
I’m not one to get on here normally, I got my bearded dragon Gizmo from here. However, I saw this poor baby leopard gecko walk up to the front of the display and looked like it was yawning until it started thrashing its head around and puked this up. This photo is a bad angle to show but it was a huge cluster of those dried mealworms they feed the babies and I still don’t understand why. Please keep an eye on the behaviors and conditions of the animals you are buying and maybe consider adopting from a store that properly cares for these baby reptiles.
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May 2023 by Deanna C.
Excellent experience!!! My dog looked great. I had a complete service done on my Pomeranian and she looked fantastic. Since it was my first visit to Doggie Style Pets I paid extra to be able to watch my dog during her grooming experience. The love for my pet was felt right away. She had surgery years ago on her back leg and they really took there time during the grooming process around her old injury (which I really appreciated). They talked to my dog and she was wagging her tail like she was enjoying the attention.