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January 2024 by Carl C.
this is the worst place, I try not to complain. 1st they cancelled my appointment last minute because they overbooked. I rescheduled the next day and left work early, just to call me 4 hours later, to tell me they couldn't fix my tire because the rim is damaged. I bought a new rim and rescheduled . it only took the place 8 hours to fix 1 flat tire.I know you're not making a lot of money fixing flat tire, but you're still a tire place
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December 2023 by Michael Kenwick
I brought in my car on short notice and they were able to replace the tires quickly and at a great price. Romas in particular was extremely helpful. The whole process took only an hour or so.
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December 2023 by Emma B.
Brought my car into Mavis with a flat tire in the late afternoon. They took it in right away and ended up replacing all my tires for me which was much needed. Everyone was very kind and accommodating. Picked up my car first thing in the am. Very pleasant experience!
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December 2023 by M Dawg
Mike at the front desk very personal and helpful. He was making sure everyone who walked in the door was treated with utmost respect with great service while making sure his mechanics are working on mine and other cars properly. Thanks mike!
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December 2023 by Keith Henry
Jonathan at Mavis in Somerset, NJ is an excellent service professional!! Above he’s a master technician and know his stuff. Fair pricing and reliable timelines. Definitely recommend Jonathan @Mavis!!
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November 2023 by Wendy Riga
I have been getting my vehicles serviced at Mavis since they opened in Somerset. I went in today for an oil change and spoke with Tanner and Antoine, the manager. They were so helpful and even though they had some staffing challenges they got me in and out so quickly. I want to call out the manager, he serviced my car himself so I wouldn’t have to wait. This is way above and beyond in my opinion. Thanks for the great customer service.
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November 2023 by Robert Slawski
Great Location. Antoine is extremely professional and intelligent. He solved my problem on my van that I had from another location. He really cares about the customers that come in the door. He avoids using cheap parts that wont last. I dont mind paying for a job done right wirh good parts. I highly recommend dealing with this location. THANK YOU,
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November 2023 by Nickolas Woll
They always take care of me here. I work up the street and have oil changes and tire replacements done during the workday. Couldn't be easier and they give a military discount which is very appreciated. Thanks Mike.
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November 2023 by Bjorn R.
I brought the car in for a sound coming from the passenger side front end. I was advised that the inner and outer tie rods on the passenger side needed replacement and it was recommended that I replace both sides. I was also advised that I needed new front and rear brakes since both were "metal on metal". They are not metal on metal. In fact I replaced the rear pads myself less than 10,000 miles ago. I instructed JP to replace only the passenger side tie rods. When the car was ready, the driver side tie rods had been replaced and I was told I would have to replace the passenger side as well in order to do the alignment. I declined. The problem on the passenger side is still there. Trying to upsell a customer this way is just wrong on so many levels. Shame on you.
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October 2023 by Lisa Rose
This is my third time using the Mavis on Amboy avenue in Metuchen. I have nothing but praise and thanks to all the gentlemen who work here. They are all kind and gracious. I came here a while ago because my rear brake light was out, I’m not sure this is something they normally do but they helped me and I was so grateful. As a woman who really knows very little about cars you worry about getting taken advantage of.. not a worry here. I recommend this Mavis 1000 percent and I feel so comfortable knowing I have somewhere to go that will help.
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October 2023 by Caitlin Lesher-Brock
My best friend and I were visiting from out of town when our low tire pressure light came on, another Mavis fixed our plug at no charge and sent us on our way. We got another low pressure light 2 hours after and we’re in Somerville by then. We found another Mavis and they were incredibly helpful in giving us advice and fixing our tire, they even took us as their last car for the day.
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October 2023 by Noel Vargas Jr
Mike at the front desk is the man, this is the type of person you want at the front first getting customers. Super nice and helpful. He gave helpful information when needed and was attentive to everyone who came in. Mike this one is for you 5/5 stars
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August 2023 by Kyle Hawkes
DO NOT GET WORK DONE WITH MAVIS. Mavis put on four new tires and completed an alignment on my Jeep Grand Cherokee. When I called to make sure they had the tires in stock, I was told they would be there next day and they scheduled an appointment for me. Showed on the day of my appointment, and the tires were not there. Finally got the tires and the alignment completed, and went to pick up the vehicle and notices multiple deep gouges on all four of the rims. When talking to the shop manager, TK, he advised he would have to have the regional manager, Gus, review this. After a couple of days, Gus said they would refurbished rims. He advised they do this all the time and they do a great job. A week later I get the vehicle back, wheels look good. Three months later, I start to see white hazy spot on the rim. These spots were not there before they were refurbished. I returned it to the spot and TK, advised Gus will have to review again. I returned after not hearing anything after a week and half, and TK said Gus will call. Another week and half go back and no word. This time I talk to Mavis employee, JP, and he advised this is pitting/corrosion that is forming on the rim. He also said this shouldn’t happen and its due to the clear coat not being properly applied. I followd back up with TK this past Monday, and he advised Gus is not going send the wheels back for a proper refurbishment due to me scratching them. THERE IS NOT ONE SINGLE SCRATCH ON THESE RIMS. They are not backing there craftsmanship. Now I am stuck with paying for refurbishment or buying new rims out of my own pocket due to Mavis.I have had multiple people me how shady and crooked Mavis shops are and I should have listened. The prices here look great, until you realize they do not know what they are doing. PLEASE GO ELSEWHERE FOR MAINTANCE!
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August 2023 by Tester Tech
I had a tire that kept losing pressure. I decided to get new tires but called Mavis just to see if they have them in stock. I spoke to Brenda, who became my angel for the day. She told me to bring it in just to check-which was on a Sunday afternoon.It turns out my tires were fine-but the rim was cracked. They patched it up as a temp fix until the next day(Monday) when I can get a new rim.This is the second time I’ve used Mavis for tires & I won’t go anywhere else! They’re fast, professional, and fairly priced.
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August 2023 by Morgan T.
Mavis Tire is a great place to get your tires done. For the life of me I have no idea why they have bad reviews. I am a terrible driver as far as tires go. It seems if there is a nail within 20 miles it winds up in one of my tires lol. I have custom tires that need to be ordered and I always have a pair waiting in my barn. So I spend a decent amount of time at Mavis. Do you have to make an appointment? Yes. Do you have to have patience? Yes. Is there a lot of turnover at the front desk? Yes. But everyone and I mean everyone there is always courteous, friendly and happy to help! If it is at all possible, get yourself run flat tires. It will save you towing and it will save you time. And it will probably make you a nicer person !! So go to Mavis and be nice to everyone! I promise, Good Karma will come to you!
