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October 2023 by Alterique Campfield
Juan was a very great salesman, he was very professional, knowledgeable about the business and was very helpful with me getting my insurance handled!! I’ll definitely recommend him to anyone!!!
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October 2023 by Ieshia Lee
I purchased my vehicle over a year ago from AMG and it has been nothing but HELL! The first month, I didn’t have my vehicle because the had to replace the windshield. I had to rent a car. While the vehicle was in their possession, they drove my car. As result of this I received EZ pass violations.Then 2 months later the check engine light came on. (Thank God I brought the warranty). Being that I had such a bad experience the first go round with AMG. I asked the warranty company if I could take it to someone other than AMG. Unfortunately the warranty company made me take the car back to AMG. From February 2023 to May 2023, they had my vehicle. Again they drove my vehicle. Again more EZ Pass violations. This time they linked their phone numbers to the car . The warranty company and I paid AMG over $20k for a new engine. When we picked up the vehicle the check engine light came back on again and it was still blowing out coolant. The mechanics told us they “forgot” to reset it and that it was fine to drive. It’s now October and the check engine light is still on. It’s still blowing out coolant. How is it still doing the same thing if there is a new engine in the vehicle? Every time we show up, the salesmen disappear. The service manager is never there and no one at AMG is trying to right this thing wrong. I even contacted the warranty company to complain. They told the warranty company they can’t reach me which is not true. I’m tired of the lies and just the overall poor business acumen that AMG displays. At this point I may have have to seek legal assistance. They don’t care about the customers they only care about the money! STAY AWAY FROM THIS COMPANY!
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September 2023 by Crystal Williams
From start to finish AMG Auto provided exceptional customer service. Michelle contacted me immediately once I submitted an inquiry online. She was super helpful so I am thankful for her great service. Matt LaSaracina was so personable and made me feel comfortable asking questions. Matt was also transparent about the process and diligent with his work. After test driving the car, Matt wove his magic wand and was able to speak to Igor who did his best to get me very close to the number I wanted. I am so grateful I followed my instincts to go to AMG Auto. Igor and Daniel were knowledgeable, professional, and friendly. I couldn’t have asked for a better experience. If you’re looking for a place that will sell you a high quality car while providing exceptional service, AMG is the place to go. Thank you Michelle, Matt, Igor, and Daniel. Ask for Matt when you go! You won’t regret it.
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August 2023 by Raekwon Ross
BEST STAFF! Jim S took amazing care of me from the first day I walked through the door. Car salesmen get a bad rep of hounding and being money hungry but this was not the case with JIM. He was patient, understanding, considerate and informative. I am a first car buyer and was very hesitant and nervous but he made the process stress free and painless. His coworkers but specifically JIM S and Daniel K, were able to grant my wishes and more. I am greatly appreciative for everything they have done. I refer them to anyone who’s looking to buy or trade in there car.
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August 2023 by E Estime
I just brought my first car this week from AMG Auto Inc and my experience was great. Can't say enough good things about Jim who was my sales rep. Super kind, patient and attentive to all my needs and concerns. It was my first car so I wanted to be through and make sure I wasn't taken advantage of - I've heard so many stories (and I'm a woman). But that was far from the case/my experience with Jim and AMG. From the initial call to signing the paperwork and even afterwards I was taken good care of. Jim went so far to let me take the car to a nearby mechanic to inspect the car before buying; just to make sure I was happy with my purchase. They fixed/added anything the mechanic flagged into the contact/sale. Couldn't be more happy with my 2015 Toyota. Highly recommend and specifically recommend Jim. If you do find yourself at AMG Auto tell him E sent you.
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August 2023 by Thomas Le
For anyone looking to buy especially from out of state, make sure you work with a sales rep that has the same interest as you do to close business and have your timing ready. Cars will sell fast since AMG has great cars to choose from. I asked for a walk around video, was not emailed, attempted to buy and after 3 days was not able too. The list price of any car is with AMG in-house financing because they receive incentive on the back end from the bank they select, if you select your own, expect an additional charge of $1995. Doesn’t it feel like a bait n switch? Expect to also be charged NJ doc fees, regular state taxes, and other charges. I was looking at a $40,900 car, how does it balloon to $51,000 out the door? Weird and odd scenario. On a lighter note, Michelle, sales rep, is very responsive and easy to work with, she was pleasant and awesome, just not AMG processes to close a deal.
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August 2023 by Musammir Ahmed
Just came back from AMG Auto. Typical bait and switch dealer. I spoke to Akin on the phone and told him not to waste my time and his and to let me know of any fees outside of the list price. I even told him that most of the negative reviews are because they do not disclose all these bogus fees ahead of time. He told me that that is not the case and to come in and the manager will work with me. I told him similar cars are going for X and if they are willing to be around there I can come in. He said he'll speak to the manager and get back to me. Calls me back and says to come in and we can work something out.I walk in and it's your typical 3rd party car dealer environment. Akin was friendly but they are all aware of the predatory practice and take part in it. Juan, the manager, is your typical sleezy sales manager who then added on fees as well as a 10% market adjustment as well as other bogus fees.I went off on Akin for wasting my time as I specifically asked him to disclose such foolishness ahead of time. Luckily, I was only 20 min away from. PLEASE DO NOT GO HERE. Oh and the car had a check engine sign on because he voluntarily told me that the car has been sitting on the lot and I'm the first person to look at it. Yeah no kidding, your prices are egregious. That's why it's been sitting so long the battery is dead.STAY. AWAY.
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July 2023 by Adonis Almonte
Love this place! The entire staff is friendly, knowledgeable, and very professional. They made our entire car buying experience easy and non stressful .We just bought two cars from them. Gabriel was awesome and professional and worked a great deal for me and my wife. We highly recommend this dealership..
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July 2023 by TheBcvg2002
Avoid at all costs. Despite having a written offer for a vehicle, they pulled a last minute 900 price increase. The staff were mostly extremely rude and aggressive despite me being calm and professional the entire time. Go elsewhere, fast! Never do business with these people. They violate consumer protection laws regularly and will be held accountable for that.Edit 7/11/23 11:14AM: I saw the company's response. Joe has contacted me while on vacation and will not return until Friday. The company refused to help me over the phone and refused to put me in touch with Joe, even though Joe requested that I contact him.So, the company is giving me the run around intentionally. Bottom line: RUN AWAY FROM THIS COMPANY!
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June 2023 by Noah Ghatm
Had a great experience here with Maria Lira and Jackie! They were able to help me find the car I wanted, on the budget I could afford and got me on a promotion that covered my first month payment. The customer service was great and the process overall was smooth. Thanks to all the staff that took their time to make sure I left the store happy my new ride!
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June 2023 by Gene P
This is the best place to buy a used car. They have the best prices forget what you heard here from people who can’t afford the car or can’t get approved….. that sounds like a personal problem. Nobody beats their out the door prices, nobody!Thank you AMG Auto ?I love my NEW used car.
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June 2023 by Matt Stover (Stover)
Luis Quintero did an excellent job helping me with my Miata RF purchase. The car is beautiful and it drives perfect as well! Very happy with my service today
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April 2023 by Princess Oguejiofor
AMG Auto is the place to be! Akin is super a good human! He guided us through the whole process…Such a great personality.. I can’t even thank them enough for helping me get my GLE! If you looking out for one sales person over there! Just ask of Akin, you sure will thank me later.
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March 2023 by Beth Tanner
Highly recommend! AMG AUTO went above and beyond to make everything go smoothly! Everyone is friendly and understanding. The management team took the time to explain the process and make sure everything went as easy as possible! Amazing place to purchase a car!
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February 2023 by T S05
There are so many wonderful things to say about AMG AUTO INC. and I would 100% recommend them to anyone for any and all car needs. I will like to give a special shout out to VLAD who helped me from the very beginning to the end. HE is very kind, patient, professional and a huge source of knowledge. You can not go wrong with having HIM on your side. Thank you so much VLAD!!! YOU ARE THE BEST…
