The Somerset County Board of Social Services administers public-assistance programs for county residents. These programs provide for basic human needs, promote self-sufficiency and the preservation of families, and protect the vulnerable through the responsible, professionally directed use of available resources. The staff at the social services office are generally described as helpful, attentive, and polite, going out of their way to assist both English and Spanish-speaking clients. However, some clients have reported that the tone of communication from certain workers can come across as lacking in empathy or compassion, treating applicants more like a number than individuals in need. Despite these occasional issues, the majority of reviews praise the social services office, with one client stating that it is one of the main reasons they continue to reside in the area. While the office may sometimes appear empty, this is seen as a positive, suggesting that fewer people require assistance. Overall, the Somerset County Social Services office is depicted as a valuable resource for the community, providing essential support and services in a professional manner.
The staff was extremely helpful and kind. They patiently assisted me and helped resolve my issue smoothly. I truly appreciate their professionalism and support.
September 2025
I thought this was going to be a long process but it was the fastest experience I ever had. The security guard greeted me with a smile and the representative was very helpful. I will probably never go to another location.
July 2025
everyone there is so helpful and willing to work with you to figure out your situation. my case workers have been great and every time I think a disaster is afoot, they help me prevent it from happening. thank u SBSS!
