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December 2023 by Ice F.
I can find about 5 things wrong or hypocritical in this photo provided but if you can't, then this place is for you!But the workers are so nice
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November 2023 by Patrick Ternyila
I was going to this gym for a few months. After an injury I came in person to cancel my membership on 6/23/2023. An associate told me my membership has been cancelled and I left. On 10/20 I realized they never cancelled it. I called and they told me to come in and cancel it again and I would hear from a manager next week to get a refund. I went in and cancelled it in person again. The associate at the desk that time told me they have had a few of these same issues recently.The next week I never heard from the manager I had to call and ask to speak to one. The manager was rude and told me that I cancelled on 10/20 and there was nothing she could do. When I brought up that the other associate from a few days ago said this has happened recently she immediately said that nothing like this has ever happened before. She said her employees are trained and don't make mistakes so i must have never come in and cancelled it. She said she is going to push it up to the district manager and they are going to ask me for the cancellation date and I'm going to tell them 10/20, and they aren't going to do anything about it.Completely unprofessional and rude not listening to me try to talk and blamed me for the mistake that her employee made.I filed a dispute case with me bank. I will update the post if I hear any other information from planet fitness. In the meantime avoid this location at all costs
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November 2023 by Maria MJ
The worst. Do not sign up with this location. I was told one thing when signing up. Then as closing my account they chose a different location for me in New York. I don't live in New York. For closing my account they would not do it and did not know what they were explaining to me. I called New York location and they assisted me perfectly fine. The manager called me from South Amboy, NJ to explain but try to make excuses for their mistakes. Beware.
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November 2023 by Billy A.
The old lady is extremely disrespectful with the red orange hair I drove 20 mins away to a different location just so I don't have to look at her
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October 2023 by Edward James
I do not recommend this gym the manager is very unprofessional and doesn’t get anything fixed in the building the floor is lifting the water machine have change filter for months and the manager knew about it and never changed it they need a new manager
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September 2023 by Courtney Averett
Great gym in a convenient spot with nice perks. Most of the people working there are pretty friendly. I find it's best to get there when it isn't too busy and you can check the busy times on Google Maps or PF app.Lynn has great customer service and wonderful to talk to in the mornings. Sad to find out she no longer works there.Black card: A great bargain if you get the black card membership. For this price I got more benefits than when I went to Retro Fitness. One of the main reasons I got the black card is so that I can use the hydromassage. I noticed when I use that right after my workout, I don't get as painfully sore as I used to. The black card may also include tanning, massage chairs, and training.Problems when it's busy: It can start feeling like a bar as some people get a bit rowdy when they are with their friends. People are also more likely to be video recording during this times, and that can feel invasive since I prefer not to be in the background. Unfortunately, it's not against the law or policy to do this. It can also get humid and funky when there's too many sweaty people. This can easily be avoided during quieter times.24-hrs: This used to be 24-hrs when they first opened. Once the pandemic hit, they stopped and never went back. It would be great to have that back but I heard it is too dangerous and isn't enough demand.Cleanliness: They do a pretty great job keeping the gym clean. I like that they have someone working there who specifically cleans. However, I wish they had more touch-free sanitizers like Retro has. Sometimes it feels like they are getting in my personal space when cleaning the floor or vacuuming right next to me.Music: Decent selection and you can use the Rockbot app to queue a song. For some reason the app doesn't work the my Samsung Galaxy but it worked fine with my IPhone. I will check again and see if that's fixed. It would be great if they could interegrate the Rockbot app with the Planet Fitness app.Juice Bar: Nope no juice bar, but they do sell premade Muscle Milk shakes. I usually make my own.
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September 2023 by Nicholas Johnson
Called the manager of the South Amboy location, they had just “stepped” out for a moment and I was asked if I could be called right back…fast forward to almost a week later and still no call back. If there’s one thing I can’t stand it is people who are unprofessional. So to the manager on duty 8/31 @2:47pm do better.
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September 2023 by Jacqueline Fabiani
My son started for free the summer for teens and loved it. Asked to sign up for fall lowest deal $10 monthly
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August 2023 by Virginia Fletcher
I have been a member for several years but do not go often enough. Each time I go the staff is friendly, the place is clean or being cleaned, it is a nice environment. I have been there when the place was overcrowded, never had to wait for equipment.
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July 2023 by Google User
It's a nice gym and a good size for the area. The equipment is usually clean and there are not too many people. I would agree with the comments on needing more circulation or fans.
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July 2023 by Tom Brennan
It's a good gym for the price, but the air quality is poor in there. It's always way too hot. They need ceiling fans or raise the air condition
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April 2023 by mark vetrini
It was a. Alittle hard it find out soen basic info and I was shocked they don't offer some sort of 5 day free trial like most other gyms
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March 2023 by Kareemullah Shaik Mohammed
Good facilities and best gym with 10$ price range
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February 2023 by Jennifer Marie
Not bad at all just don't go late and you'll have all the space tou need and judgment free! No one stares and no one's talking ish to their friends. Love it here! They just need to update their tanning beds and bulbs.
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February 2023 by S D
Only reason I’m going to this gym is because it is convenient, cheap, and it doesn’t get as packed. The machines are way too close to each other, the smallest gym ever, and doesn’t have the greatest air circulation.