Verizon's authorized retailer, Victra, in South Amboy, New Jersey, is dedicated to providing the best possible experience for its customers. The knowledgeable and devoted store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, enjoyable, and profitable manner. Customers have praised the store's staff for their exceptional service. Wilver went above and beyond to find the best deals and upgrades within the customer's budget, resulting in a pleasant in-store experience. Similarly, Rob was described as patient, knowledgeable, and professional, earning the customer's trust and recommendation. Akash, another sales representative, was praised for his personable approach and efforts to secure the best deal for the customer. The store's commitment to customer satisfaction is further evident in the positive feedback received. Customers have highlighted the smooth process of transferring data from their old phones to the new ones, as well as the staff's willingness to assist with any issues, such as facilitating a call to customer service.
My Verizon customer representative couldn’t have been more customer focused . He did a great job explaining things to me and was extremely polite.
March 2025
Amazing customer service and great team!! They are big help, khaled was amazing and very knowledgeable
August 2024
Wilver jumped through hoops for me to find me the best deals & upgrades within my budget. I'm super happy with my new phone & accessories and the in-store experience was really pleasant. Thanks again, Wilver! -Brian E