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October 2023 by Christopher Barbee
I purchased a vehicle that belonged to one of the owners, and from the pictures you would think the truck was pristine. After spending $25,000 on the vehicle, three weeks later the truck just died for no reason. A new battery, alternator and battery cables fixed it temporarily, and within day of this repair, the truck was discovered to have four bad control arms up front, plus a leak from the oil pan and, as well as the rear main seal. I spent $6,165 in repairs, within a month of owning the vehicle, which I was told was kept in "great condition". Mind you, this was supposed to be a family car, but I haven't been able to take my family anywhere in a truck that doesn't run. The newest issues are now the check engine coming on AGAIN, and it seems a new catalytic converter is needed, not to mention the driver side window motor going out as I sat at the mechanic shop discussing the latest engine light. Let's see what it costs to get this thing back together this time... who knew a vehicle that was "well taken care of" would need $8,000 worth the work in less than 60 days? $35,000 later, I definitely feel I was sold a song, and it continues to be an expensive lesson learned. I expressed my concerns to Scott, who basically gave me a "sorry" over the phone for my troubles. I feel like I fell for the oldest dealer trick in the book, buyers beware!
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October 2023 by John Langan
Just purchased a 2013 E350 KUV body. Extremely happy with the truck and you can’t beat the price. Check out their inventory and ask for Scott!
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October 2023 by Christopher B.
I purchased a vehicle that belonged to one of the owners, and from the pictures you would think the truck was pristine. After spending $25,000 on the vehicle, three weeks later the truck just died for no reason. A new battery, alternator and battery cables fixed it temporarily, and within day of this repair, the truck was discovered to have four bad control arms up front, plus a leak from the oil pan and, as well as the rear main seal. I spent $6,165 in repairs, within a month of owning the vehicle, which I was told was kept in "great condition". Mind you, this was supposed to be a family car, but I haven't been able to take my family anywhere in a truck that doesn't run. The newest issues are now the check engine coming on AGAIN, and it seems a new catalytic converter is needed, not to mention the driver side window motor going out as I sat at the mechanic shop discussing the latest engine light. Let's see what it costs to get this thing back together this time... who knew a vehicle that was "well taken care of" would need $8,000 worth the work in less than 60 days? $35,000 later, I definitely feel I was sold a song, and it continues to be an expensive lesson learned. I expressed my concerns to Scott, who basically gave me a "sorry" over the phone for my troubles. I feel like I fell for the oldest dealer trick in the book, buyers beware!
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September 2023 by mike kubas
I am a plumber and this is my second utility/box truck bought from Vitale. I have had 0 major issues with the first truck and second truck so far so good. Appears they are pretty good about the trucks they choose to buy and resell. I come from Maryland to get the trucks. Scott made the purchase very easy and I liked dealing with him so much that I decided to go back for my second. Dealing with him is like dealing with an old friend. Lou from the bank they use is also great and easy to deal with. I’ll be back for my third truck when ready.Mike,Pleasant Living Plumbing.
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September 2023 by Daniel Suarez
Scott is the MAN!!! He is your go to guy at Vitale Motors, Helped educate me on the perfect vehicle for my business. I like that he reviewed the car fax history on the vehicle before we even talked about a purchase. GREAT COMPANY TO WORK WITH!! I will be back soon for my fourth purchase.
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September 2023 by Michael K.
I am a plumber and this is my second utility/box truck bought from Vitale In last 3 years. I have had 0 issues with the first truck and second truck so far so good. I come from Maryland to get the trucks. Scott made the purchase very easy and I liked dealing with him so much that I decided to go back for my second. Dealing with him is like dealing with an old friend. Lou from the bank they use is also great and easy to deal with. I'll be back for my third truck when ready. Mike,Pleasant Living Plumbing.
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August 2023 by Dylan Nunez
Bought a truck here recently and I have nothing but good things to say! The owner Ron was super helpful in finding the right truck for me. And the salesman Scott was quick and professional in assisting with transportation to me and any other questions I had! Overall I’d give them 10 stars if I could. I will definitely be back for my next purchase. Thanks Vitale Motors!
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August 2023 by Amana Wholesale
I had the pleasure of working with Scott at Vitale Motors. He accommodated all my needs with me being out of state. He answered all my questions and even answered on the weekend. The truck was delivered in perfect condition and on time. I searched every where for the truck that met my needs and they had it. I would recommend this company to anyone!
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August 2023 by Gavin Kasperski
Bought a truck from this wonderful company. Scott the salesman helped me tremendously. Tia in finance was great with all the paperwork. I personally got to meet the owner Ron and couldn’t express how happy I was with his business. Thank you Vitale Motors!
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August 2023 by Gram Hunter
I own a hardscape business and I dealt with Scott, who was very helpful and insightful while searching for the needed landscape dump truck for my business. Tia, the finance manager was able to get my $75k truck financed with low payments. Thank you so much and I will be back next season to get a second truck from you Scott.
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August 2023 by Harding's Attica Furniture
Truck had no brake lights when it left the lot. Within 50 miles of dealer, check engine light came on. Vitale Motors was aware we had to make a very long drive back to Buffalo New York with the truck.We instantly called and told them of the issues and we were advised that since we bought the truck "as-is" there is nothing they can do. Not impressed with their customer service especially that they put our driver in danger by letting a truck out of their service bay without brake lights (not to mention it was $1000 worth of repairs that we had to have done).
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August 2023 by Rickeys Inbox
Terrible experience attempting to buy a Hino tow truck from Vitale and the salesperson Scott. The day before I was scheduled to pick up the truck they said it wasn’t ready because they were replacing the light bar, which they never mentioned needed replacing. The next time I was scheduled to pick it up they did the same thing because now there was a check engine light on. This was a month after giving the deposit meaning they had all that time to figure this out. When I finally got the OK to pick up the truck and went there with the check to buy it, the vehicle was nothing like the pictures. When I asked Scott why there where two huge rot spots on the front bumper that weren’t there in the pictures, he literally said “maybe when they washed it they scrubbed it too hard”. Upon further inspection there where many blemishes that weren’t showing in the pictures and when zooming in on the pics there seemed to be blurry spots over all the dents, cracks, and rust/rot spots. Very odd. They also waited until I showed up to tell me the check engine light wasn’t fixed because the parts didn’t come in, even though Scott had already told me the parts were in and they were “putting them on now”, so he lied. Then, even though Scott told me over the phone that when I drove the 4 hours down to buy the truck, if I wasn’t satisfied they’d refund my deposit, they refuse to do so. If buying something from out of state, don’t trust their word on anything.
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June 2023 by Yosmay Valdivia
Worked with Scott at Vitale Motors and he provided excellent service. He was always responsive, cordial and patient. We were a bit worried because I live in South Florida and was buying a vehicle in New Jersey but felt like I could trust Scott and the team at Vitale Motors and they came through. Helped us through the entire process and made us feel like they can be trusted. We received the truck soon after the paperwork was complete and was very thankful for Scott's guidance. Would highly recommend Vitale Motors, they are trustworthy.
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June 2023 by Bert Tondo
Great company to work with. I worked with Scott to buy a Ford 2012 stake body. I was in TN, he was in NJ, and I needed a truck for work in NC. The time from deposit to getting the truck is fast. Process went smooth and he walked me through it. He also coordinated the delivery. Would highly recommend.
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May 2023 by J London
I just bought a van from Vitale Motors and I have to say, the process was pretty seamless. Scott was very friendly, knowledgeable, and helpful. I would recommend anyone looking to buy a commercial van or truck to get it at Vitale Motors.
