Nail 27 in Kendall Park offers a warm and welcoming service, making it a popular choice for customers. The salon is known for its relaxing and clean environment, particularly in the wax rooms. Many customers appreciate the friendly staff and enjoy the manicures and pedicures, though some have experienced issues with gel manicures peeling shortly after. The pedicure service is generally satisfying, though some customers wish for a bit more massage. Customers have praised the work of Gabby, Elizabeth, and Ellen, who have been described as kind, attentive, and excellent at their craft. Overall, Nail 27 is recommended for anyone looking for a decent and beautiful nail service, but making an appointment is advised due to its busy nature.