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September 2025 by Richard Wright
Vance was awesome and made everything so easy
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September 2025 by Anastasia Selivanova
Terrible experience at this storage facility. The staff is rude and not willing to listen or even try to understand your needs. Instead of helping or offering solutions, they make you feel like you’re bothering them. Absolutely no customer service skills here. If you value respect and basic courtesy, look elsewhere. I wanted to rent a unit and left.
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September 2025 by Valdet Bardic
Vance helps me out every time I have a question and he is very professional
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September 2025 by E J
Liz very helpful
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September 2025 by Tariq Elsaady
Vance was great
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August 2025 by Pavan Kumar Singhu
Vance is great . Its a amazing storage
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August 2025 by S Hayes
5 months, hole never fixed, dirty unit full of bugs—and they wanted me to pay to move. Awful service.
I moved into Public Storage in April 2025, and from day one it was a bad experience. When I first moved in, I noticed a hole on the outside of my unit and asked them to fix it so vermin couldn’t get inside. Months went by, and despite multiple follow-ups, the repair was never completed. Each time I checked back, I was told a work order was in, or that a contractor hadn’t shown up, or that they needed one of my keys to get inside. Still, nothing was done.
After nearly five months of waiting, I finally asked the manager to either fix it immediately or move me to another unit. The manager agreed, but when I went to the office, I was told I would have to pay to move my things to a different unit. I refused—why should I pay when the only reason I needed to move was because they never fixed the original unit? They suggested I pay upfront and then “request a credit” on my next bill, which made no sense.
At that point, I decided to move my belongings out entirely. The only part of this process that went smoothly was moving out. Bernice, the staff member who helped me, was polite and understanding, but even she acknowledged why I was frustrated.
To make matters worse, the unit itself was dirty from the beginning—covered in spider webs, bugs, and just generally unpleasant.
This was my first time using outdoor storage, and I will never use Public Storage again. The lack of accountability, poor communication, and terrible customer service made this a stressful and disappointing experience. I would strongly advise others to look elsewhere for storage.
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August 2025 by Matt Tsakon
Vance is great
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August 2025 by Nicholas Carbone
Worked with Vance he was really helpful in setting me up with what I needed
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August 2025 by Sebastian Hanna
Liz was very helpful! 😁😁
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August 2025 by Cornelius Manages
Vance was great and professional. Thanks
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July 2025 by Brian Walker
Vance was very helpful in my decision making.
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July 2025 by Carls Germain
Vance was great. Explained everything and gave me the current promo and helped me how to properly lock my unit.
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July 2025 by Jonathan A Camba
Hey everyone Vance is a very nice man and I really appreciate his kindness.
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June 2025 by Brian Patterson
Vance was a pleasure to deal with. Helpful and made everything smooth.
