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March 2024 by zahir Mack
I was having trouble emailing my items to be printed. Gary and Baron were so helpful and patient with me. They found a solution and were so gracious. Awesome customer service. 10/10!!
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February 2024 by heather schwam
Phil was fantastic and very helpful.
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February 2024 by Deborah Johnson
Great service at this location!! Staff go out of their way to accommodate and assist you! Thanks to Fred for all of your help the other day with getting my package shipped!! It was a disaster until you stepped in to help!
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February 2024 by Lenora Brooks-Shipman
I would like to let everyone know that South Orange UPS store is the best place to do your business with. The reason why I say this is because the employee by the name of Sharonda who handled my business so well and professional. Thank you for having a person like Sharonda.
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February 2024 by Raphael Tosin
Today I came to this location looking for my return package that was sent to Canada. Sharonda took the time to look into the issue. And the issue was solved with a professional way. Thank you Sharonda for all your help and time . Thank you South Orange UPS Store!
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January 2024 by TBS wax
I would highly recommend this store. I am especially impressed with Sharonda, the store manager. She is always pleasant and helpful. She is also quite knowledgeable. I had one incident when the phone company delivered my son’s new mobile phone to me, and I had a short window to get it to him out of state. He has had packages stolen in the past. Sharonda went through several options with me and informed me about the option of shipping directly to another UPS store for pickup. I wasn’t aware of that option. The package got to him timely and in perfect condition. As a general matter, the store is run like a well oiled machine. It’s clear that this manager’s drive and dedication has set the tone. Sharonda is an asset to this store and UPS.
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January 2024 by KAK Gang
I came into the South Orange UPS Store just the other day. I needed some help with my shipment. The awesome person by the name of Sharonda helped me out a whole lot. I just wanted to say thank you once again for being so helpful when she was definitely needed. And keep up the good work with that beautiful smile.
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January 2024 by Rebecca Lock
Sharonda Brooks, thank you so much for your incredible, above-and-beyond, service to get a package to me. This package had been lost for months and I had assumed was lost. I was stunned to receive your call and insistence on getting it to me. I'm more grateful than you'll ever know. Your work, professionalism and dedication to your customers is incredible and I hope that that is recognized within the UPS company. It is so deserved. Thank you so much again. Best, RL
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January 2024 by Monique Boswell-Cooper
Fast and efficient service
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January 2024 by Kena
My experience at this UPS store was excellent! Store manager Sharonda was very helpful and made my experience stress free! The patience that she had with me was remarkable. She made sure all my questions was answered. Thank you Sharonda!!!
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January 2024 by Caddy Gad
It was the end of the work day and I needed to return a package. I’m off by 430pm and typically the commute isn’t that far from work. However, everything that could have possibly gone wrong that day on my way to the UPS store in South Orange did smh. Talk about Murphy’s Law! Traffic was thick and drivers were just doing the most! I pulled up to find that there was no parking available and the store was close to closing. I ended up double parking and running in. The store manager seen a worrisome expression on my face and immediately asked what the matter was and how could she be of assistance. I told her I’m double parked and I quickly need to return a package while trying to avoid getting a parking ticket. She understood my concern and expeditiously handled my return in a respectful and pleasant manner. She was so quick with the transaction that it took less than 2 minutes to complete. Her understanding and compassion warmed my heart. Thank you so much Sharonda, it is truly the little things that make an everlasting impression.
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January 2024 by Cheyenne Allen
I had a wonderful experience at the store, Sharonda, the manager, was such a great help to me along with being very respectful. She had me very satisfied with the services she provided me with.
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January 2024 by Marlene Aller
This is my UPS store! The service is great!
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December 2023 by Alpha Omega
My experience in this store was top notch young lady named Sharonda did an excellent job assisting me with my package.
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December 2023 by Sam
I just had a wonderful experience with one of your staff, Phil. He was very professional, very helpful and courteous. He had to do a notary for me, regarding the paperwork from my mother's recent passing. And his attentiveness to the issues at hand; made a very difficult time, much, much easier.
