The United States Postal Service location at 31 Vose Ave is a retail Post Office offering secure, reliable, and affordable mail and package delivery, including international shipments. It also provides passport services by appointment. Customers report generally good experiences, especially during less busy hours. The clerks are noted as being helpful with delicate tasks like sending international packages. The post office is recognized for having both great employees and some challenges, with management working hard to improve staff attitudes. Specific praise is given for the professionalism, transparency, honesty, and efficiency of a long-serving employee who is retiring after 40 years of service. This employee is commended for consistently taking care of mail, packages, and customers, even during crowded and unruly times. His upcoming retirement will be a significant loss for the branch, and his long service and commitment are highly appreciated by the community.
