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September 2023 by Nyree Jordan (YoungTalents)
Roz and Steven are the best! Great experience buying my first car. Recommend CarCo to any and everybody!
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August 2023 by Kristin Murphy
Roz is simply the best! Bought a used car from her and there was never a moment when we felt rushed or pushed. She is such a sweetheart. She let me test drive drive the car bascially as long as I wanted to. Roz answered all our questions and concerns. Steven was also a pleasure to work with. He explained everything in detail to us and I felt comfortable with him. Carco Auto World was the BEST experience I've had with a car dealership!
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August 2023 by Thomas Murphy
THE BEST CAR BUYING EXPERIENCE IVE EVER HAD!! Roz is such a sweetheart. On our way we didn't know what to expect because we've had some horrible experiences buying cars in the past, but the minute we met Roz, it felt SO welcoming. She DID NOT push us to buy , she helped us get a great deal and her other staff was cool also. Steve the finance manager was very down to earth. He helped us get a great warranty and helped get us a great deal as well. Thank you so much guys !
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August 2023 by roei tell
The personal experience I've had with these folks was, unfortunately, stereotypical of what you'd think of when imagining a sleazy car dealer. I felt manipulated and subjected to extremely aggressive and cheap tactics, and came out feeling deceived.I bought an 11-yo old car from them in 2021, and negotiated to sell it back to them two years later. (Their buyback offer was ~1/4 of the original price we paid, even though the car was in the exact same state, so we sold it elsewhere.)Some experiences included them shutting down folders loudly in our faces and raising their voice "No deal! No deal!". Or repeating that we need to close a deal immediately because other people are coming very soon to see the car (those people somehow never arrived). Or - the classical - attaching exorbitant last-minute fees. Or printing formal-looking pages with manipulative information.I've seen one or two worse car dealers. And I feel like we were "only" cheated out of a couple of thousand dollars. But I haven't felt more handled, manipulated and deceived, anywhere else.
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July 2023 by susan casey
Best car buying experience ever!!! Roz and Steven made this extremely easy and fun. I got a great car and they have an awesome selection! I recommend them! 10 stars!!
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July 2023 by Lou Scafidi
I saw a vehicle online and called to confirm its availability. I was told it’s available and made an appointment to come in immediately. I took off from work and headed there to find out it just sold. Nice people. Communication is bad. Wasted my time.
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June 2023 by Christina Giannotti
They are very shady car dealers! I made it extremely clear multiple times that I was not interested in financing because I absolutely can not afford monthly payments. There was a specific car (a red 2008 Jeep Patriot Sport) that I was interested in paying cash for. I called on Tuesday and they said to come in. So I went there on Wednesday, test drive the car, and I definitely wanted to buy it. They "claimed" they were trying to get me a better price for that and see what my car's trade in value was. It was taking a oddly long time and I had to leave because my son was on his way home from school so I needed to be home. I told them I would be back on Friday to complete the purchase. The very next day I get a notification from Credit Karma that they ran my credit report WITHOUT MY KNOWLEDGE OR PERMISSION TO DO SO! When I called them to ask why they would be so shady I was told there must have been some kind of miscommunication, which is insane because I told them multiple times in the initial call on Tuesday and multiple times during my visit on Wednesday that I can not finance. There was NO miscommunication about it. I decided I still wanted the car so they said to come in Friday at 9:30am to finalize everything. I get all the way there and all of a sudden they don't want to sell me that car because it "has transmission issues" which btw when I test drove it on Wednesday it definitely seemed just fine. Basically they posted a bait car to get a potential customer in the door. SHADY SHADY SHADY PEOPLE AT CARCO AUTO WORLD!!!!
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June 2023 by Mara McAuley
Ridiculously nice people working here, very low-pressure and honest. Walked around the lot to look, Kelen helped answer our questions. When I told her I'd come back the next day, she didn't force her card or ask for my phone number. Got a very fair price for the trade-in, given plenty of options for financing, and immediately took care of a small issue we discovered. Wouldn't hesitate to recommend them!Edit two months later - ongoing and repeat issues with the car, communication has been spotty at best.
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June 2023 by Nikki Palmore
Roz was so hepful!! Shes literally THE BEST .. found my car online .. called and spoke to Roz .. the next day i left the dealership with the same car. Roz made the process super simple , easy and fast . She answered all of my questions .. she didnt pressure me or anything like most sales reps do she was super helpful and nice.
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April 2023 by Tracy Turner
I showed up before the doors were open. Roz was the first to arrive. She turned on the lights and immediately started helping me. Along with Steven, they worked with me and I drove off with my second purchase from Carco. Everyone was professional, kind, and patient. My questions were answered and my needs were met. I am very happy and relieved! Thank you everyone!
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April 2023 by Nic
I just brought a car from Carco and it was the best, no hassle experience a person could ask for. I had Roz, and she was amazing. She found the perfect car for me. It was like the car was just waiting for me!!! The staff is very nice. Thanks Carco for my car.
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April 2023 by Christine Eldridge
Recently purchased a Jeep Compass from Roz. Her and Steven made the whole buying experience so easy. I would highly recommend them to anyone looking for a great deal with no stress
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March 2023 by juan M.
Great service all around great prices, excellent customer service. Michael and Philip made this car buying experience an easy one. Thank you for everything!!!!!
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February 2023 by T P
From the mechanic to the manager everyone is very nice. I appreciate their business. They will work with you. It's not too many dealerships you can trust. This dealership is alright with me. I will recommend carco.
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February 2023 by Patrick Oyulu
Great service. Customer team of Michael and Rosalind make you welcome and deliver on their promise. Walked into this place for the first time, they made a good impression on me. Walked out with the perfect car. Try them out...
