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November 2022 by Steve Manly
Now that Adam isn't here......I feel like a part of me is missing. I feel like I'll never be whole again...
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November 2022 by David Cousin
Easy place to get to but backing up to the docks sucks
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September 2022 by Mr Megga Blend
Best ever
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September 2022 by Mrs. Blend
Best ever
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May 2022 by Nick Vespa
Great People and Great Service!
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July 2021 by Rich C.
I have a business account with Johnston's Supply. I sign into their online website and place an order for 4 ft x 8 ft sheets of 26 ga. galvanized sheet metal. I received an order confirmation in the email. I figured that it probably was not available in my local branch, so I waited. After two weeks, on a Thursday morning, I called the branch and spoke to a customer service rep. First she says we don't have that. I reply "why would the website accept my order and send a confirmation if you didn't have it?" Then she says we tried to contact you but I told her that there is no email or voicemail or evidence that they did. Then she says they have smaller ones 3 ft x 8 ft but I tell her it will take twice as many of those to yield the finished size my customer needs. The last thing she tells me is she will have purchasing try to get some. I hear nothing from them for the rest of the day and all day Friday. On Monday morning I called just to find out that that useless b**** never got anything ordered. Another sales rep looked into what hadn't been done and got it ordered right away. About a week later the sheets finally arrived. This is not the first time that Johnstone Supply customer service has left me hanging. Recently I was looking for a $9000.00 milling machine for a customer and they didn't respond to my inquiry. Be aware of who you work with. The customer service need some improvement.
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December 2020 by sean sean
Worst behavior
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November 2020 by Jack R Ski
One of the best parts suppliers in country. Profesional team.
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November 2020 by Carlton English
Great customer service and they always have the part and equipment I'm looking for.
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November 2020 by Husnija Mehmedagic
Excellent
