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December 2023 by Ehab Abass
Extremely rude, wouldn’t even tow the car to my house and took it directly to their lot to charge for storage. Tried to talk to “Karl” and he yelled at me!!!
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May 2023 by Hassan Sher
I had a good experience with them but giving four stars because I know how annoying police towing companies can be, and crazy fees, all these POLICE lots and towing companies have antitrust practices and some thing should be done about it.
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May 2023 by Funny Camm
They will rob you of your money they have unfair business practices they will close at early just for you to pay more then the guy at the window is soo soo soo nasty he has no manners or sympathy atleast if he was nice to who's being nice to him would go a long way but he is nasty with almost every customer they tow for the police ? so they feel they can talk to you any type of way tow truck driver was fantastic tho
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January 2023 by tattooAngels Rafas
Well i definitely waited longer than they estimated.. but the driver was great.. he’s very nice n very informative.. absolutely amazing service.. thanks majesticService: Car towing
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January 2023 by James Bixler
This is a top notch towing service. I worked in the towing industry for many years and can say that this was an A1 service. I was given a very accurate ETA, the driver arrived 2 minutes before. He was able to load my very heavy HD motorcycle. I was nervous about the custom paint job but the operator did a perfect job strapping it down without scuffing it at all. When I called and talked to the owner to commend the driver he was very polite and thankful. He was most pleasant to speak with.
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January 2023 by Naaron Reed II
A very good towing company in this area. The owner knows the industry well and handles each situation accordingly. Trucks are clean and well maintained. Quick on getting to police calls to clean up the roadway and get traffic moving. I'd let them tow my truck anytime.
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January 2023 by Kartik Patel
100% not recommendedThey says it's OFFICIAL POLICE TOWING. And because of that they think that they are police. But let us tell you, you are such a greedy people who wants money by doing nothing. They kept my car for 8 days and no one was picking the phone. Then we called them so many times but no answer. One day one idiot picked up the phone and said call your insurance and have them to call us. My insurance company tried so many times but same thing. They released my car after 8 days which they could have done in 3 days.DONT DO THIS KIND OF BUSINESS WITH THE PEOPLE!!BE HONSET!!WORK HARD FOR MONEY!!Service: Car towing
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January 2023 by Dan Moffitt
The starter on my wife's AWD SUV went and it wouldn't take a jump start. To make things worse, the vehicle was parked on the ground floor of a parking garage that only had 8' clearance, so I wasn't sure how a tow truck would be able to get the vehicle out. The truck arrived exactly in the estimated timeframe that they provided and the driver (Zachary) went above and beyond to get the car out of the garage. Generally speaking people aren't happy if they have to use a tow service, but Majestic should be happy to have someone like Zachary representing their company.Service: Car towing
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January 2023 by Has Alm
Would genuinely give this place negative starts. African American man who works there is absolutely miserable. Nastiest attitude I’ve ever seen in a person. Honestly, one of the worst people I’ve ever met. Just to think of his face makes me sick. Don’t do any business with these lowlifes.Service: Car towing
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January 2023 by Karen S
I had a positive experience from Majestic Towing this past week. My car needed a tow to be fixed at the dealership. Naaron was very kind on the phone when he let me know he would be close by. I was so worried he wouldn't give me a ride to the dealers due to the covid restrictions. However I really needed a ride being that uber is Uber-expensive. It would have cost me $40 just to get to the dealership. I had my mask and asked him if he would be able to. He said sure it would be fine. He wore his mask as well. The whole time he was very kind and friendly. Thank you again, Naaron!!Services: Car lockouts
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January 2023 by Gon Zo
The dispatcher……. awful. But I’ll bite my tongue and just skip to the good part— Zachary (Tow Driver) was great! He was helpful, kind, respectful, such a nice guy! THANKS FOR YOUR HELP TONIGHT!Service: Car towing
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January 2023 by Olaolu Akerele
This is the worst towing company ever, My car broke down on I-287 south, after waiting for an hour in 28•c the driver arrived and told me to call a Lyft or Uber to meet up at the location he will be dropping my car, having like two empty seats besides him. Who does that? Like dude I don’t even know you, I had to tell him to leave and call another towing company to come to my aid. Never I mean never call this Majestic Towing Company If you value your time and service you will be receiving.Service: Car towing
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January 2023 by Yash Oza
The person on the call was extremely rude and arrogant..Didn't even bother if they gave a lot of curse words even if the person on the other end is weak in English.Seems like this could be a company to call only if English is you first language or else you are not allowed to call them.
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January 2022 by jose taveras
WARNING! STAY AWAY! Worse experience. As if being stranded on the side of the road wasn’t bad enough, I waited over 4 hours for this tow. Truck wasn’t actually sent out until after I’d already been waiting 2 hours. Driver calls another 2 hours later that he’s being redirected to an accident scene. Call the place to find out what’s going, guy is the nastiest person I’ve ever spoken to. Cursed me out as if it was my fault, then CANCELLED THE TOW I’d just spent hours waiting for. Had to call another place.Service: Car towing
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January 2022 by Mr Tecumseh
Called got a quote. Quoted the best price out of 10 tow places I called. So I gave them the job. Driver got there, lifted the vehicle and then told me it was a price higher then quoted! When I asked why, he said he did not know why the guy quoted me at that price on the phone, didn't really want to discuss it. (I do know why, to reel me in for the job). Asked if I could pay cash or credit, said yes but there's a service charge to use my card. I asked how much, the driver could not tell me even though he works for them and I'm sure has processed a card before. It was 6 dollars after calling it in, 6 dollars extra on top of good money they already make. Other tow companies don't charge extra to use a card. Asked for a receipt so that my insurance company would cover the tow. He failed to put the price of the tow on the receipt. What good is a receipt without the price? Don't recommend them but if you use them, make sure the price is what they told you before they lift the vehicle. If the price is higher then quoted, send them on there way. As many others who had issues. I see where there coming from, yet he has an excuse for every bad rating. What will his excuse be for mine?I know someone who tows for half what I paid. Unfortunately he is older now and doesn't tow on a regular basis any more. So I had to call someone else, majestic. It appears to me all the prices charged are around the same by all tow places, because I called 10 places. I have a good reason to believe many of these tow places are in communication with each other by radio.... But other companies tell you how much it costs on the phone, the price is the same as price quoted, they get there fast and don't charge extra for credit. Majestic does......
