Very spacious branch. Not crowded. Very helpful staff always. Put it this way, I visited three banks one day for similar work and only one place I could get it done in no time is this place.
December 2016
Incompetent and unprofessional branch and managers. Just surprised that this branch lasted so long. Manager Maria is clueless and doesn't understand customer service.
March 2011
this is by far the WORST bank I have EVER worked with. The Durham Ave branch is TERRIBLE. The manager Maria is too busy standing outside smoking to help customers. The tellers are completely clueless. I've been going to the Stelton Road branch which is slightly more coherent. All in all Valley National Bank is a TERRIBLE... read full comment