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December 2022 by darren dancs
They wouldn't cash a check their customer wrote. Cashier said they don't cash checks for "non customers" over certain amounts. I asked why. Her reply, "we have rules." Terrible service. I don't see these "rules" posted anywhere. I believe they pick and choose. I would never do business with this branch again. I hope all Lakeland branches are not like this.
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September 2022 by KD
We have banked with Lakeland bank for about 20 years. We have taken personal loans, opened up savings accounts for our children and we have always been happy customers. We recently found out we needed a new septic which is a big financial project. We were able to take an equity loan out and Mike Bostedo was wonderful to work with. Their loan process itself was easy, but Mike made everything even easier. He always returned my calls timely and was always calm and helpful and made us feel very comfortable through the whole process. He is also a very nice person in general. Thank you Mike and Lakeland Bank!
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December 2021 by Kyle D
We have banked with Lakeland bank for about 20 years. We have taken personal loans, opened up savings accounts for our children and we have always been happy customers. We recently found out we needed a new septic which is a big financial project. We were able to take an equity loan out and Mike Bostedo was wonderful to work with. Their loan process itself was easy, but Mike made everything even easier. He always returned my calls timely and was always calm and helpful and made us feel very comfortable through the whole process. He is also a very nice person in general. Thank you Mike and Lakeland Bank!
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August 2021 by Paul McDonald
The most unreliable ATM, both inside and out, in the county
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August 2020 by Michele LeDuc
I've tried 3 times to leave a review. The bank closes at 4 o'clock on a Friday?? I was there today and was shocked! Totally unheard of! Because of Covid19?? Use another excuse. I'm in my car, you're in a building more than 6 feet away behind glass. I still can't believe this. I'm truly having second thoughts about doing business here anymore. That's pure laziness on their part. Again, why close early??
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June 2020 by JB
Your website says you close the drive-in window at 5:30 - 6pm on Fridays. But it closes at 4:00. Why? You're hiding in a sealed building! Fix your website. Better still, EXTEND your drive in hours! Try to be useful.Nobody answers the phones for the Sparta branch office nor the main Lakeland Bank number. Why? You can't catch anything over the phone. Lakeland is using Covid as an excuse to do a bad job. If you're going to be an "essential business, then ACT like one.For all the use Lakeland is at this point they might as well stay home.
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April 2020 by Michael O'Hara
As a teenager I opened my first saving account with Lakeland in Butler NJ and I have been a customer ever since. Now as a small business owner my Lakeland bankers are always watching out for me and my financial needs. When I walk into my branch in Sparta I am greeted by name and often the manager takes time out of her day for a chat. Now more than ever I appreciate the service and reliability that I always receive. Great job and I will always bank at Lakeland.
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January 2020 by PT83
Worst banking app/website I've ever used. Outdated, near-obsolete online functionality. Trying to close my account was a nightmare. Stick to national branches - always.
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August 2019 by Inga Gelishvili
if I could, I would have giving the lakeland bank 0 stars.
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June 2019 by Maria
This is the scammiiest of the scammers. They love to pretend it's 1982 and wait weeks before your checks clear and charge you fees for every single thing. And their app is useless. Totally useless.