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November 2023 by Taylor Orr
First off I had to pay 98 dollars to unlock my account for an appointment I’d never been to from Milford PA, I did not have time to fight with these people due to needing antibiotics. After paying this and making an appointment with the rudest desk ladies I’ve ever met, I still have not gotten my results for a urine culture or the antibiotics I’ve been needing for over a week now. You will continuously go in circles with these people and they will give you an attitude like answering the phone or your questions isn’t their job. I’ve truly have never met such awful staff, the doctors are very nice but you can tell no one communicates with each other. If I could give 0 stars I would, don’t waste your time or money dealing with these people who will treat you like your a piece of gum stuck on the bottom of their shoes.
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October 2023 by Dennis Jengo
The front office staff are rude and unprofessional. But they need to do something about the front, it is in complete disarray In addition, I have on more than one occasion called to refill a prescription only to be told incorrect information, twice to be hung up on. I will never go back to this office.
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August 2023 by Judy Amore
I been going here for over 20 years from pediatrician to medical doctor, rheumatologist n gastroenterologistThey give you individual attention for your health care needs!Dr Casella is my Primary n I give him his 5 stars for being a good attentive n caring doctor! He cares about your health! All the other doctors n staff are always awesome!!!!
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June 2023 by Silence Dogooder
Completely unprofessional. They keep sending me a bill that will never get paid. Stas saw me for 2 1/2 minutes and charged me over $400 for a referral and a note for my gym membership freeze. Didn't know I would be charged literally $7500 per hour for a referral. Never got the note. I will be complaining to every possible outlet available. This Doctor should have his license revoked.
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April 2023 by Mary M.
i guess people should look at these reviews before going to here i have been in pain for 1 1/2 years don't use this group they just send you to all there group doctors i started off with my primary doctor who i really liked dr. liloia went to him my groin and back was in pain after going throw 4 doctors in this group and the pain is now 1year 6 months i change my primary doctor who thank god send me for a mri of the hip to find out i need a total hip replacement i was seen by 4 different doctors all which where part of premier health from arthritis doctor to back and also told it was stones i went to newton hospital where they did injections to my back which help 00000 percent then back to there athritis doctor.. i was told my insurance approved the back injection to now getting a bill for something that wasn't even the problem to start 1500 bill was sent to me i'm now not able to walk without a limp i can't make stairs or walk for a long time i'm in severe pain 1 1/2 years of being thrown to dr to dr so now we know the issue so i go to dr. bradish who says yep i need a total hip replacement we set the date finally i'm thinking i'll be out of this god awful pain went in did all my surgery paper work to only get a call that they will not do my surgery because i have a outstand bill for 1300 dollars now that bill was for dr youssef who did the injections got paid by my insurance and then charged me over 1300 for somthing that wasn't even the problem got 00000 percent relief and was told that it was all approved from my insurance so now they block my account i set up payment arrangements to pay off that balance just so i can get out of pain and do this hip replacement which that i was told if i make a payment arrangemnt they will take the block off and i can get my hip replaced nooooo that didn't happen now after making a payment i'm told it had to be paid in full this is a group that just sends you to dr to dr makes there money off your insurance and then makes more off the patience also they have no interest in how your feeling not one call after that 5500 20 min back injection that did nothing for me its all about there pocket not your well being at all find a doctor that really cares. again now i'm on the search a doctor to replace my hip now in more pain then ever run finot gold diggers Hope you all stay healthy and safe MRS ARENCIBIA
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April 2023 by William
The front office staff are rude and unprofessional. The doctors are good. But they need to do something about the front, it is a dumpster fire. In addition, I have on more than one occasion called to communicate with my doctor only to be told I would recieve a return call from the NP or the doctor. Still waiting for those calls...
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April 2023 by Dee D.
I love my Dr at this office but the receptionists are so incredibly rude and unhelpful. Came in for my appointment and was told to do entire check in on line and pay on line. Didn't finish last step so had to do it twice. The entire time the receptionist sat on her phone instead of being any assistance to me...So rude
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March 2023 by Thomas
So happy to see that Premier Health Associates has incorporated top notch clinical research services into its practice through Premier Health Research in partnership with ObjectiveHealth. They provide access to clinical trials for NASH, metabolic diseases and more, as an added value. An awesome option, for which patients can get some FREE medical tests and even get paid to participate! I highly recommend talking to your doctor about it.
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February 2023 by Thomas Wilson
So happy to see that Premier Health Associates has incorporated top notch clinical research services into its practice through Premier Health Research in partnership with ObjectiveHealth. They provide access to clinical trials for NASH, metabolic diseases and more, as an added value. An awesome option, for which patients can get some FREE medical tests and even get paid to participate! I highly recommend talking to your doctor about it.
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February 2023 by Gina Bitinaitiene
Dropped a form from my employer to fill out. Was told by the manager at Premier Health Associates in Sparta that I must be seen in the office by the doctor. (I am a healthy person and have had my yearly physical exams done at the same office for at least 10 years). Received a bill - out of pocket cost after all claims finalized with my insurance - $98.00 (for a signature that I don’t have any restrictions to work). The only reason I keep going to this office is because my doctor, Dr. Frank Casella is professional and caring. I questioned why I would need to be seen to have a form filled out when I had already had my yearly physical but was told that was the office policy.
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January 2023 by Mary Forrester
Yes, they are busy but worth wait. I am very satisfied with my doctors ability to care for my health and certainly appreciate the hard working people that support the office. Thanks so much for your help over the years. Thank you for caring for me and my family off hours, saves me from going to an ER or "urgent care" that isn't open.
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January 2023 by David V
This office does not care about your health in the slightest. Instead of testing me for RSV like i asked they pushed covid tests on me, only for my insistence to show RSV as my diagnosis. Looking for medication management? Youll just end up as another referral quota. When I finally thought this office would help me Sorriah the nurse practitioner blatantly disregarded anything i told her, then just copied an old prescription of mine and sent that. To think this office cares about anything more then their bottom line would be extremely foolish. Even the office staff was unsympathetic and refused to help in my current situation. I plan to continue to inform others of the behaviors exhibited by this office and especially this medical staff.
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January 2023 by david vanarsdale
The worst doctors you could find work here. Instead of seeing me in person and listening to my breathing. I was shunted out of their office only to do a virtual where i was misdiagnosed of course. Don't worry they still charged me. This office will have their receptionist tell you the doctor can help with your issue and that they do it all the time, only for the doctor or worse that awefull nurse practitioner to put you in as a referral and disregard your medical need. If you care for your own health or the health of your family AVOID AT ALL COST!!!
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January 2023 by Sara Blouff
:) I am completely satisfied with the care I receive from this practice and the specialist I have seen at another location. Love Soraya the Nurse Practitioner, Love Dr. Agarwhal. What great providers. Thanks staff I know you are super busy .
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December 2022 by Erica Flowers
The doctors are fantastic…the nurse and reception are incompetent and disorganized. You have to keep calling multiple times to get something done and there is zero communication on their end. It’s a shame because the doctors give phenomenal care but it’s unprofessional to keep calling to advocate for yourself on multiple occasions.