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April 2024 by Matthew Chin
I come here quite regularly, and this location always manages to get my order wrong. Every single time. If I ask for a Carmel latte, I’ll get a regular latte no flavor. If I ask for a breakfast sandwich, no cheese - it always comes with cheese. Not sure what’s going on but obviously more training or oversight is needed here. Wont be returning to this location.
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March 2024 by Igor Levyash
I purchased two coffees and and sandwich. After I came home, I discovered that sandwich was smelling with chlorine. I came back to the store to replace this sandwich. The person behind the counter was rude, but replaced the sandwich.I came home and discovered that this sandwich is also smells with chlorine. I complained to Dunkin Donut customer service.They told me that this is an independently owned store, but they said that owner will call me to discuss my experience.The person was very rude and was screaming at me. I hanged up.Never again I will visit this store.
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March 2024 by Beth Stefanski
Delicious Frozen Hazelnut Coffee as always.The 2 packs of bagel bites I could have done without. They were part hot, part cold.Service great.
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March 2024 by Tristan Prezeau
Good morning. Recently, this is the second week in a row that the early morning shift crew (6am/7am) did not take down my right order in the drive through. First time I took it as a simple mistake when they forgot part of my order (they didn't charge me for), but they corrected the matter and gave it to me when I asked for it and paid. This time today, they forgot again. But they refused me service because the line behind me on the drive through became abruptly long even though I wasn't there long with no one behind me at first, and my order was not complicated at all. I really enjoy this location but please correct for the better for customer service. Thank you !
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March 2024 by Orhan Baba
Large, clean a place.
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February 2024 by Cara Bailey
Avoid. Consistent drinks/food being made incorrectly or food being burnt.The manager called today and I said now was not a good time. He clearly was not having a good day and decided to take it out on me. I asked for his name and he hung up on me. I called the store and they said his name was Mike.
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January 2024 by Betty Perez
I wish i could give this place zero stars will never go here again not only did they get my order wrong when I politely asked them to change it they argued with me and said I was wrong. When they changed out my drink. I get to work my drink smelled of chemicals and perhaps curdled milk. Also my Food was burnt black colored type burnt, I am so soooo disappointed. there is another dunkin donuts on the same street just a few miles down i will go there and i highly recommend you go there to.
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December 2023 by Donald “K1N6 LUC1F3R” Komar
Very rude and petty place. When you need a bag for your large food order they are very rude about it and will not provide and will lie and say they don’t have bags at all. They up charge for every last things that any other Dunkin it’s included. The place is always surface clean but really is nasty. The attitude of the workers suck, and the coffee is always burnt and nasty too. Worst Dunkin Experience ever I would tell people to go to a franchise Dunkin and never these privately owned restaurants.
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December 2023 by Yoyo Shenouda
Tha manager and the operation manager names Lora and Mike are bad I ask for Amricano milk on the side they said no we can give you the milk on the sides and I told them I can pay extra for milk on the side they we can’t do anything customer asked for.I drink Dunkin every day and I have the app but different locations and the guys supper nice and always get my milk on the side this location and the manager very unprofessional
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December 2023 by christine leston
Just left 2 minutes ago ! THE MANAGER ON DUTY was working the drive through and is the rudest WOMAN and should not be working with people. She got my whole order wrong and then blamed me saying I didn’t order what I asked for . I ordered loaded hash browns a French vanilla coffee ..She gave me 2 plain hash browns no coffee and a donut . Rolls her eyes and tells me I didn’t order any of that lol . I left with nothing but the wrong order I PAID for !Oh and of course she doesn’t speak English correctly so I wonder who didn’t understand who.Do better Dunkin’ because you just lost 2 everyday costumers and I can only imagine how many more. Especially with that grinch at the window .
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December 2023 by Maggie Miller
The staff is what makes it a great place to go to. They're personable friendly and remember frequent fliers.
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November 2023 by The Wiz
Worth customer service ever, very rude and
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November 2023 by Mar1 Lyn
The staff was very friendly and offered us the free donut deal. It was a bit complicated because you had to use the app in order to do so, but we opted out instead. They were very kind and patient when they reminded me how to use the app because I forgot.
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October 2023 by Jennifer Klein
Teenagers working who are rarely polite. Whenever I place an order on the app in advance to pick it up, it’s never ready. Always have a long wait whether I’m the only car in the drive-thru or there are 5 without any apology for the wait. Nevertheless I always say thank you. Never do I get a, “You’re welcome. “
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September 2023 by Christain Lee
Always has fresh donuts. Clean interior. Good customer service.
