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November 2023 by Ktol 11
Good hometown bank. I've been going here since the 1980's. Always friendly tellers. Quick in and out. I still bank there even though I live in another state. I still occasionally stop in but do most of my banking online.
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August 2023 by Kasia Zielinski
Extremely nice staff. Very cute, boutique style branch! Highly recommend it.
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June 2023 by Timothy Lehman (Home & Property Inspector)
Extremely friendly staff.Always offering their help for whatever banking services you may need. Multiple types of bank accounts are available here.
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November 2022 by Moses Sutton
This bank closes Woman Minority Business bank accounts for no reasons and do not give proper time for them to relocate. We will be contacting multiple organizations to report this bank and will be contacting an attorney for this discrimination. The Bank Manager David is unprofessional and will be reporting his horrible service to corporate.
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August 2022 by Shanna Lasko
Best customer service at this location. David, Michelle and Katelyn are great with product knowledge ?
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July 2022 by Dottie Patron Redding
Stop treating long time customers (25+ years) like they are criminals. My husband is harassed by the same teller every time he tries to deposit his paycheck. She is always asking for updated ID, even though they have his drivers license and signature card on file. I some times go to the deposit his paycheck if he doesn't have the time. I can't believe the grief they just gave me when I tried to deposit his check. It's not cash, we are not making a partial deposit, we deposit The. Entire. Check. I called customer service to complain about the way I was treated today, and I got some young kid on the phone that actually burped while I was speaking. Even their customer service is horrible. I guess it's time to look for a new bank...funny they didn't seem to care about that either.
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August 2021 by Teresa Bradshaw
They provided excellent customer service and support with establishing a business account. Strongly considering opening a personal account.
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October 2020 by Alan Smithee
I saw some odd / unprofessional behavior at this branch.Earlier this week I saw one of your employees (long black hair) taking a picture of one of your customers in the drive through. She was using her personal phone to do so.Another time this same teller began gossiping with her coworker about a customer who had just departed the lobby. This was in view of the other branch employees and other customers.It makes me nervous for the discretion of my families finances when employees begin to behave in this manner.Aside from that the work here is always accurate and prompt.Thank you kindly.cc: Craig L. Montanaro
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September 2019 by Jenean B.
I was floored at how the member of leadership sat at her desk and watched the young gentleman teller deal with a line of transactional customers and random customer service inquiries. The one lady who is usually there is always ready to help but this other woman on staff that day didn't budge. She didn't even look up! Almost as if she knew there was a line and just didn't feel like being bothered. That teller literally had to leave his station and ask her questions that she should have addressed 1 on 1 with the customer who belonged at her desk from the start. My 1 star is based in the fact that I had to wait in line just because this woman was being lazy. It usually isn't like that. Side note...I also wish they would get with technology. The inability to deposit funds from an outside ATM and lag in access of funds for an ATM deposit is unfortunate.
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September 2018 by mike Appello
Great location...
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August 2018 by Tackle Discounter
Words can't describe how impressed I was when the attention to detail and customer service I experienced at this location! Just walking in I was greeted by young professionals ready to tend to my banking needs. The dynamic between the staff is seamless which made my banking experience smooth and painless!! Thank you to Shanna my teller for her wealth of knowledge and hospitality.
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August 2018 by Paulette Kotomski
Tellers at the Spotswood office are courteous and very helpful. Shanna, Michelle and Jill and the rest of the staff is there to help you when you have a problem. It seems I always have a check book problem and Jill is there to help me. A great bank to do business with. I highly recommend this bank.