-
March 2024 by Donald Komar (King Saturn The Audio God)
2.20$ to print a label for prepaid shipping! Ridiculous and a complete rip off. I do e commerce and they need to fix this or lose my business all together!
-
January 2024 by Taylor Eicke
the people who work here are super nice. sometimes there is a wait but they do their best to get the line moving. I would rather go here than any other store.
-
January 2024 by Jim
Dependable Service and Friendly service
-
December 2023 by carlos solano
Everyone is polite there. They always try to help
-
December 2023 by Jennifer Botros
I know that a few years ago I rated this place with 5 stars, BUT I must say that they CONTINUE with excellent service! Every single employee is AMAZING, I can’t even say that one is better than the other. If it’s not Jim’s patience and knowledge or Mihir’s amazing customer service, then it’s the fact that they are soo fast and so willing to help (even above their call of duty)!This morning just confirmed to me how amazing these people are! I came in with several different Amazon box returns and both Jim and Mihir were willing to jump right in and help me! When the store got busy Jim helped the other customers immediately and Mihir was double tasking!!Best UPS by far… definitely worth the extra drive to Spotswood.
-
December 2023 by Wilson Fisk
Almost told my father that a package went missing after UPS rerouted our package after a failed delivery attempt. Also, UPS delivery windows are a joke. They either expect you to sit at home for 10 hours or give you constantly changing delivery windows of 3 to 4 hours, which is basically the same thing.
-
October 2023 by Harriet Golub
Contrary to the other reviews, I found this UPS store amazing. I sent a package to my granddaughter and inadvertently used the wrong street number. I called the store; they immediately called UPS in Columbus, Ohio, and the problem was resolved asap. One happy customer here.
-
October 2023 by Sung Hong
Fast. Friendly. The lady was very friendly and very helpful today.
-
August 2023 by Tom Covo
This is the worst ups store on planet earth. I'd bet any amount of money. The absolute worst staff possible. The bald manager that's been there for years is atrocious. And the 17 year old kids that work there LOVE to tell you your app is wrong and the package isn't there. When actually it is and they just are lazy. WORST SERVICE IN AMERICA
-
July 2023 by Henry Seton
Even when they are busy they are so friendly and do their best to move the line along quickly. Thank you!!
-
May 2023 by Customer A
Worst customer service. Waited online for over 10 minutes. One of the staff members is having a whole conversation with a customer even though another employee was attending to her. The other members are extremely slow and need training using the computers. I had leave because I couldn’t spend any more time while the employee learned how to use the register.Noah is so helpful and fast.
-
April 2023 by Teresa Schiller
I would like to do a shout out for above excellent service from AJ!I had a return that needed a print out from my iphone, ended up getting my iPod due to a problem accessing my email.Thank you so so much AJ!
-
March 2023 by naomi serrano
Please avoid coming here. The wait is terrible. There is no sense of urgency in this place. We come in just to return a package and no communication is given to next steps.Being handed off to each employee with no resolution half the time. Terrible location.
-
February 2023 by Matt Dell
Waited on line for 15 minutes, got to the front, asked for a document to be notarized. They said I had to wait for someone in the back. After 25 minutes, I had to leave, was late to a meeting. I called in advance about this, so seemed strange there was only 1 person who can notarize, and he just ignored us and made us wait. No reason to have only 2 people working the front during a busy time. Will go to another store.
-
December 2022 by Smitha Venkatesh
This is our go-to place for any shipping and notary services. The service is great and wait time is never too bad. Thank you!
